Sam Patel
Dublin
Summary
Diligent HR Professional with comprehensive experience in managing all facets of human resources functions including recruitment, employee relations, labor laws, benefits, compliance. and payroll. Demonstrated success in fostering positive work environment and implementing effective HR policies that support organizational goals. Proven ability to leverage communication and conflict resolution skills to enhance team dynamics and drive employee engagement. Known for reliability and adaptability, with swift capacity to learn and apply new skills,
Overview
23
23
years of professional experience
Work History
Human Resources Manager
OnQ Solutions
Hayward, CA
07.2022 - 04.2024
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Instructed senior leaders on appropriate employee corrective steps.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Recruited top talent to maximize profitability.
- Facilitated conflict resolution sessions, fostering positive work environment and maintaining high levels of staff morale.
- Led negotiations for employee benefits packages, securing cost-effective solutions while maintaining high-quality offerings.
- Increased employee satisfaction and engagement through creation and execution of wellness and recognition programs.
- Conducted salary and market benchmarking analyses to ensure competitive compensation and attract top talent.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Human Resources Generalist
US Foods
Pleasanton, CA
10.2021 - 03.2022
- Implemented onboarding and orientation programs for new employees.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Human Resources Generalist/Recruiter
MDC Precision
Hayward, CA
09.2020 - 08.2021
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Processed bi-monthly payroll for 250 employees in 3 states for exempt and non-exempt employees
- Successful conversion of HRIS and payroll system from ADP Workforce to Paylocity
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
- Collaborated with internal and external teams to address specific recruitment challenges and develop tailored solutions.
- Improved employee retention rates through thorough candidate screening and interview techniques.
- Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
Human Resources Generalist
Ichor Systems
Fremont, CA
02.2019 - 03.2020
- Managed talent acquisition process, resulting in improved candidate quality and faster time-to-fill ratios.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Conducted confidential investigations of discrimination, harassment and workplace violence and took appropriate steps to facilitate resolution.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Administered employee benefits programs and assisted with open enrollment.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
Compliance Analyst
24 Hour Fitness
San Ramon, CA
09.2018 - 02.2019
- Provide support to regional Human Resources department and operations manager with compliance
- Assisted in the preparation of reports for senior management, outlining findings from investigations into suspected non-compliant activities.
- Conducted I-9 E-verification
- Played key role in successful audit defense, preparing detailed documentation and evidence of compliance
- Collect data to send a weekly e-mail to all HR and executives team on current and future projects
Human Resources Generalist
ARC Document Solutions
Walnut Creek, CA
06.2016 - 07.2017
- Managed talent acquisition process
- Managed employee wellness program
- Worked closely with management to improve employee work relationships, engagement, retention and performance
- Assisted in driving utilization of new HR model, policies and practices within organization
- Supported CFO with annual bonus program
Owner
Bay Area Charter Transportation
Dublin, CA
08.2014 - 04.2016
HR Consultant
Tradecom Medical Transcription
San Jose, CA
06.2011 - 06.2014
- Assisted president with recruiting process in US and overseas
- Updated employee handbook and provided employee training
- Assisted with office administration including marketing
Human Resources Generalist
Chipman Corporation
Alameda, CA
10.2006 - 03.2011
- Managed talent acquisition process
- Developed and implemented onboarding and orientation programs for new employees
- Developed and monitored employee benefits program
- Coached managers with employee discipline and performance improvement plans
- Processed payroll for 110 employees in multi states including exempt and non-exempt
- Set up pre-employment drug test for candidates, obtain results and update company records
- Set up random drug testing for employees and update company records with results
Benefits Administrator
Ross
Pleasanton, CA
04.2006 - 09.2006
- Processed LOA including FMLA, CFRA, PDL, MAT and personal leave
- Data entry into PeopleSoft HRIS
- Send out benefits termination and separation warning letters to employees
- Assist Benefit supervisor with miscellaneous projects
Human Resources Administrator
Comcast
Concord, CA
06.2005 - 10.2005
- Updated and pull weekly and monthly reports using ADP and Report-Smith
- Assisted trainer and recruiter with new hire orientation and reference check
- Assisted employees with leave balance, payroll, and online benefits question
- Assisted HR department with confidential research and projects
Human Resources Administrator
Young California Homes, L.P.
Pleasanton, CA
06.2004 - 02.2005
- Updated employee handbook, policies and procedures
- Composed advertisement for open positions, post job openings, and conduct job interview and reference check on a potential candidate
- Prepared job offer letter and conduct new hire orientation
- Processed bi-weekly payroll for 65 exempt and non-exempt employees including garnishment and levies
- Managed employee benefits including healthcare, vacation, retirement, LOA and COBRA
- Updated employee files on a continuous basis into Timberline database
- Assisted controller and CFO in miscellaneous projects including year-end profit sharing, bonuses and salary survey
- Researched external data to prepare compensation model for the company
- Reported new hire to EDD and process unemployment, disability and workers compensation claims
- Assisted employee with payroll, benefits, and other employment related question
- Investigateed and determine employee differences within the organization
- Provided training to supervisors and managers on current labor laws
Human Resources Manager
CM Management, L.L.C.
Walnut Creek, CA
03.2001 - 08.2003
- Coached all levels of management with current labor laws, policies, benefits and compensation
- Provided training to store managers on hiring non-exempt employees
- Updated and maintain over 200 personnel files on a continuous basis, data entry new hires paperwork and termination reports into the HRIS (Paychex) database
- Reviewed performances appraise and conduct exit interviews
- Managed recruiting process
- Successfully converted payroll/HRIS from ADP to Paychex
- Processed bi-weekly payroll for over 200 exempt and non-exempt employees including garnishment and employee advance in multiple states, 20 offices
- Processed employee benefits including healthcare, vacation, retirement plan and COBRA on continuous basis
- Maintained employee worker’s compensation claims
Education
Bachelor of Business Administration - Human Resource Management
Cal State East Bay (formally known CSU Hayward)
09.2000
Associate of Arts - Business Administration
Diablo Valley College
12.1998
Skills
- HR policies development and enforcement
- Employee handbook development
- Benefits and compensation management
- Recruitment life cycle
- Payroll processing
- Training and mentoring
- Employee relations
- Compensation structuring
- Confidential document control
Timeline
Human Resources Manager
OnQ Solutions
07.2022 - 04.2024
Human Resources Generalist
US Foods
10.2021 - 03.2022
Human Resources Generalist/Recruiter
MDC Precision
09.2020 - 08.2021
Human Resources Generalist
Ichor Systems
02.2019 - 03.2020
Compliance Analyst
24 Hour Fitness
09.2018 - 02.2019
Human Resources Generalist
ARC Document Solutions
06.2016 - 07.2017
Owner
Bay Area Charter Transportation
08.2014 - 04.2016
HR Consultant
Tradecom Medical Transcription
06.2011 - 06.2014
Human Resources Generalist
Chipman Corporation
10.2006 - 03.2011
Benefits Administrator
Ross
04.2006 - 09.2006
Human Resources Administrator
Comcast
06.2005 - 10.2005
Human Resources Administrator
Young California Homes, L.P.
06.2004 - 02.2005
Human Resources Manager
CM Management, L.L.C.
03.2001 - 08.2003
Associate of Arts - Business Administration
Diablo Valley College
Bachelor of Business Administration - Human Resource Management
Cal State East Bay (formally known CSU Hayward)