Sam Ou Yang
Burnaby
Summary
Recent university graduate with criminology major and forensic study certificate. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Data Entry Assistant
Steve Nash Fitness World and Sports Club
06.2019 - 01.2020
- Identified issues, analyzed information and provided solutions to problems.
- Added documents to file records and created new records to support filing needs.
- Evaluated source documents to locate needed information.
- Corrected data entry errors to prevent duplication or data degradation.
Front Worker
McDonalds
10.2017 - 04.2019
- Guest Experience Leader & Crew Trainer
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases and worked on food preparation and service.
- Stocked, tagged and displayed merchandise as required.
- Instructed new employees on workplace policies and procedures.
Sweeper
Playland
06.2016 - 08.2016
- Maintained cleanliness of designated areas with swift precision.
- Cleaned roads and performed routine cleanliness maintenance of public roadways.
- Provided primary customer support to internal and external customers.
Education
Bachelor of Arts - Criminology
Simon Fraser University
Burnaby, BC10.2022
Skills
- Professional
- Adaptability
- Word processing and computer proficiency
- Customer assistance
- Critical thinking
- Communication
- Collaboration skills
- Work ethic
Timeline
Data Entry Assistant
Steve Nash Fitness World and Sports Club
06.2019 - 01.2020
Front Worker
McDonalds
10.2017 - 04.2019
Sweeper
Playland
06.2016 - 08.2016
Bachelor of Arts - Criminology
Simon Fraser University
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