Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Interests
Generic
Sam Murrell

Sam Murrell

North York,CA

Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with great communication skills and ability to build and cultivate relationships. Able to quickly organize and keep areas clean and stocked. Enthusiastic and willing to cover shifts and help.

Overview

4
4
years of professional experience
1
1
Certificate

Work History

Barista/Head Waiter

The Porchlight
09.2022 - 08.2023
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables
  • Supervised server staff and simultaneously served personal section of tables
  • Trained staff members on use of POS system and coffee equipment
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, and other equipment
  • Opened and closed bistro

Supervisor

Odd Burger
05.2022 - 08.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Mentored newly hired employees on operating equipment
  • Prepared and served hot and cold foods
  • Opened and closed store

Crew Member

Oddburger
02.2022 - 05.2022
  • Prepared and served hot and cold food/drink
  • Cleaned customer area
  • Stocked and cleaned prep line and other employee areas
  • Received and resolved customer orders and complaints, both in person and online

Crew Member

Tim Hortons
08.2019 - 08.2021
  • Prepared and served hot and cold drinks/food, including espresso
  • Took and prepared orders over the counter, through a window, and online
  • Counted and distributed tips
  • Trained new employees

Education

Advanced Diploma - Animation

Seneca College of Applied Arts And Technology
North York, ON
2026

Skills

  • Service Prioritization
  • Safe Food Handling
  • Cash Handling
  • Order Accuracy
  • POS System Operations
  • Customer Service and Rapport
  • Conflict and Complaint Resolution
  • Coffee and Tea Expertise

Certification

  • Ontario Food Handler's Certification - May 2022-2027

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Barista/Head Waiter

The Porchlight
09.2022 - 08.2023

Supervisor

Odd Burger
05.2022 - 08.2022

Crew Member

Oddburger
02.2022 - 05.2022

Crew Member

Tim Hortons
08.2019 - 08.2021

Advanced Diploma - Animation

Seneca College of Applied Arts And Technology

Interests

  • Skating and Rollerblading
  • Creative Writing
  • Independent film
  • Animal care
  • Science history

Similar Profiles

CREATE PROFILE
Sam Murrell