SAM MINHAS
Vancouver
Summary
Dynamic Infrastructure Analyst committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Infrastructure Analyst
BC College of Nurses and Midwives
09.2020 - Current
- Manage day-to-day operations of a multi-tenant Azure environment, including troubleshooting and resolving issues with tenants
- Provide technical support for all aspects of Azure cloud infrastructure to include network connectivity, storage, virtual machines (VMs), and existing on-premises Active Directory
- Participated in cross-functional teams focused on improving operational efficiency through automation and standardization across the organization’s IT Infrastructure
- Created and maintained documentation related to systems management processes and procedures as well as system configurations
- Manage the on-premises infrastructure that includes the Cisco Meraki Network stack, Palo Alto Firewalls, Sophos Enterprise AV and Secure Print Services
- Manage and maintain Microsoft Entra with policies for users and computers
- Create and perform monthly audits for all IT Asset Management and different Asset Classes
- Prepared for Return to Work for the office, readying all on site infrastructure.
- Managed virtual server environments using hypervisor technology for efficient utilization of resources.
IT System Administrator
Encorp Pacific Canada (Return It)
02.2019 - 09.2020
- Migrated Corporate Exchange 2010 to Exchange 2016 Upgrade
- Migrated Production 2008 R2 Servers to Server 2016 and Server 2019
- Manage and maintain Active Directory, Exchange on Premises and O365, DNS, DHCP, and GPO’s
- Manage and maintain Scale Computing HyperConvergence Infrastructure
- Manage HPE switches, Meraki Wireless and Sophos XG Firewall and Sophos Endpoint
- Review and apply software patches to servers and PCs using WSUS and SolarWinds Patch Manager
- Manage MDM Solution of 150 handheld units with MobiControl
- Imaged and migrated user workstations from Windows 7 to Windows 10 using MDT/WDS.
System Engineer (Contract)
Westland Insurance Group
03.2018 - 12.2018
- Procured and replaced aging physical server infrastructure for existing branches
- Implemented Microsoft LAPS solution for 1000 computers and servers for PCI Compliancy
- Managed and patched 90 Branch servers with KACE
- Created new documentation for all Server builds
- Coordinated and consolidated move of 3 corporate offices
- Decommissioned 3 servers and DHCP services into 1 network.
Technology Intern (Work Practicum for Graduation requirements)
Canucks Sports and Entertainment/Aquilini Group
11.2017 - 12.2017
- Consolidated and decommissioned network switches on multiple floors
- Migrated users from Exchange O365 to Google Gmail from 12 different email domains in the organization
- Registered 300 iPads for Executive Suite holders in Cisco Meraki MDM solution.
Systems Engineer
PNI Digital Media
11.2015 - 12.2016
- Managed on-premises servers and network with Dell switches and Meraki Wireless
- Provided IT Support Services for 250 users in 2 locations with remote users around North America
- Managed and maintained Windows 7 and Windows 10 images for deployment using Lite Touch and Microsoft SCCM
- Upgraded 200 Windows 7 PCs to Windows 10 in under 60 days that beat project scope.
Education
BCIT
Vancouver, BC12.2017
Skills
- Infrastructure Automation Tools
- Network integration
- Deployment coordination
- System Maintenance
- Cloud Computing Expertise
- Change Management Techniques
- Server Hardware Configuration
- Business Continuity Strategies
- Operating Systems Administration
- Network Infrastructure Management
Websites
Certification
- Microsoft Azure Fundamentals (AZ-900)
- Cisco CCNA Routing & Switching
- MCSA Windows Server 2016(70-740 and 70-741)
- CompTIA Security+
- CompTIA/LPIC-1 Linux+
Timeline
Infrastructure Analyst
BC College of Nurses and Midwives
09.2020 - Current
IT System Administrator
Encorp Pacific Canada (Return It)
02.2019 - 09.2020
System Engineer (Contract)
Westland Insurance Group
03.2018 - 12.2018
Technology Intern (Work Practicum for Graduation requirements)
Canucks Sports and Entertainment/Aquilini Group
11.2017 - 12.2017
Systems Engineer
PNI Digital Media
11.2015 - 12.2016
BCIT
- Microsoft Azure Fundamentals (AZ-900)
- Cisco CCNA Routing & Switching
- MCSA Windows Server 2016(70-740 and 70-741)
- CompTIA Security+
- CompTIA/LPIC-1 Linux+
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