Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Volunteer History
Timeline
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SAM MELADY

Dublin,Ontario

Summary

I am seeking a job opportunity to learn new skills and gain valuable work experience and independence related to my future career choices. I am personable, dedicated, and a solid team player with an upbeat, positive attitude and proven skill in establishing rapport with clients. I am motivated to maintain customer satisfaction and contribute to the company's success. Articulate, enthusiastic and results-oriented with a demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Joe Kools

Chris Cervoni
03.2024 - Current
  • Bussing tables
  • Stalking the bar
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Event Coordinator & Social Media Manager

Tanner Steffler Foundation
06.2023 - Current
  • Raised over $50,000 in one month by negotiating sponsorship deals to businesses in person and over the phone to help afford to host our upcoming events.
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
  • Developed content for blog posts, landing pages and social media platforms to further marketing endeavors.
  • Analyzed market data to determine ways to reach target audience or intended segments.
  • Identified target audience and developed optimized communication plans to engage and interest individuals.

Bricklayer

Mac Masonry
07.2022 - 08.2022
  • Communicated with clients to provide project estimates regarding materials and labor.
  • Determined required materials, job requirements and task priorities according to work orders.
  • Broke or cut bricks, tiles and blocks to size, using trowel edge, hammer or power saw.
  • Calculated angles and courses and determined vertical and horizontal alignment of courses.
  • Mixed mortar and grout and used to adhere building materials and create structures.

Camp Counsellor

Blue Mountain
07.2021 - 08.2021
  • Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
  • Assessed needs and interests of individuals and groups and planned activities accordingly.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Helped campers build confidence and self-esteem through consistent guidance and mentoring.

Snowboard Instructor & Lift Operator

Blue Mountain
12.2020 - 04.2021
  • Applied wide range of ski and snowboarding techniques to convey knowledge to students with individualized approach.
  • Informed patrons of unsafe or hazardous conditions and requested alternative activities.
  • Watched weather forecasts and avalanche risk assessments to keep students safe.
  • Assisted patrons with unloading and loading to remain compliant with safety regulations.
  • Pulled down safety bars and secured riders according to specified attraction details.

Hostess

Cowbell Brewing Co.
09.2019 - 06.2020
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Communicated with servers about new tables, changes in food availability and customer comments.

Lifeguard

Central Huron Recreation Centre
06.2018 - 08.2019
  • Delivered basic life support in an emergency situation to calm a severely injured person down and proceeded to tend to that individual until an ambulance arrived.
  • Led swimmer instructional lessons with varying aged participants to share optimal swim techniques and promote strength building.
  • Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
  • Monitored behaviors for safety violations and took steps to prevent further violations.

Cashier & Manager

Freeze King
04.2016 - 05.2018
  • Made ice cream at the front window, and gave other fast food items to customers once it was made ready.
  • Used suggestive selling techniques to promote add-on sales.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Trained new team members in cash register operation, stock procedures and customer services.

Pig Pen Washer

Melady Farms
01.2010 - 08.2015
  • Examined animals for injury or illness and documented symptoms for veterinarian review.
  • Handled pets with gentle demeanor to help animals feel calm and secure.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Assessed animals for injury and illness.
  • Cleaned and maintained pens, holding areas and surgical rooms.

Education

Bachelor of Arts - Social Work

University of King's College
London, ON
06.2026

Diploma - Outdoor Education

Algonquin College
Pembroke, ON
06.2023

High School Diploma -

St. Anne's Catholic Secondary School
Clinton, ON
06.2019

St. James Elementary School
Seaforth, ON
06.2015

Skills

  • Goal Planning
  • Strategic Planning
  • Attention to Detail
  • Team Building
  • Managing Complaints
  • Social Media Management
  • Project Budgeting
  • Teamwork and Collaboration
  • Networking and Relationship Building
  • Effective Organization
  • Audience Engagement
  • Brand Promotion
  • Community Engagement
  • Brand Development and Awareness
  • Positive Attitude
  • Problem-Solving
  • Content Creation
  • Online Marketing and Advertising
  • Trend Monitoring

Certification

80-hour W.F.R. Course (Wilderness First Aid Certification)
50-hour N.L.S. Course (National Lifeguard Certification)
16-hour Standard First Aid and C.P.R. Course
8-hour Mental Health First Aid Certification course
C.A.S.I Level 1 guiding certification (Canadian Association of Snowboarder Instructors)
C.S.I.A Level 1 guiding certification (Canadian Ski Instructors Association)
S.R.T.U. Level 1 certification (Swiftwater Rescue Technician Unit)
W.S.I. certification (Water Safety Instructor)
Level 1 Paddle Canada Canoe Guiding Certification.

Accomplishments

  • Raised over $50,000 in one month for a business by talking to other companies in person and over the phone to discuss sponsorship deals.
  • Completed a 6-day rafting expedition on the Ottawa River
  • Completed a 5-day hiking expedition in the Adirondack Mountains
  • Completed a 9-day white water canoe trip on the Penobscot River
  • Student Cabinet Co-President - Grade 12
  • Student Counsel Grade 9, 10, and 11 class representative
  • Huron Perth Youth Ambassador for Juvenile Type One Diabetes

Volunteer History

CMHA Thames Valley Support Line Worker - London, ON.  01/2024 - Current                                                                                                       


Provide Emotional Support: 

Offer empathetic listening and emotional support to callers.
Validate the feelings and experiences of callers.
Crisis Intervention: 

Identify and assess crisis situations.
Implement crisis intervention techniques.
Provide immediate support and de-escalation.
Resource Referral: 

Provide information about local resources and services.
Refer callers to appropriate mental health services and community resources.

Safety Planning:

Assist callers in developing safety plans.
Provide guidance on coping strategies and safety measures.

Documentation:

Accurately document calls and interactions.
Maintain confidentiality and adhere to privacy policies.

Collaboration:

Work with a team of mental health professionals.
Communicate with other support services and agencies as needed.

Self-Care:

Engage in self-care practices to manage the emotional demands of the role.
Seek supervision and support when needed.

University of King's College Soph - London, ON.  Expected from 09/2024 -




Timeline

Joe Kools

Chris Cervoni
03.2024 - Current

Event Coordinator & Social Media Manager

Tanner Steffler Foundation
06.2023 - Current

Bricklayer

Mac Masonry
07.2022 - 08.2022

Camp Counsellor

Blue Mountain
07.2021 - 08.2021

Snowboard Instructor & Lift Operator

Blue Mountain
12.2020 - 04.2021

Hostess

Cowbell Brewing Co.
09.2019 - 06.2020

Lifeguard

Central Huron Recreation Centre
06.2018 - 08.2019

Cashier & Manager

Freeze King
04.2016 - 05.2018

Pig Pen Washer

Melady Farms
01.2010 - 08.2015

Bachelor of Arts - Social Work

University of King's College

Diploma - Outdoor Education

Algonquin College

High School Diploma -

St. Anne's Catholic Secondary School

St. James Elementary School
SAM MELADY