I am seeking a job opportunity to learn new skills and gain valuable work experience and independence related to my future career choices. I am personable, dedicated, and a solid team player with an upbeat, positive attitude and proven skill in establishing rapport with clients. I am motivated to maintain customer satisfaction and contribute to the company's success. Articulate, enthusiastic and results-oriented with a demonstrated passion for building relationships, cultivating partnerships and growing businesses.
80-hour W.F.R. Course (Wilderness First Aid Certification)
50-hour N.L.S. Course (National Lifeguard Certification)
16-hour Standard First Aid and C.P.R. Course
8-hour Mental Health First Aid Certification course
C.A.S.I Level 1 guiding certification (Canadian Association of Snowboarder Instructors)
C.S.I.A Level 1 guiding certification (Canadian Ski Instructors Association)
S.R.T.U. Level 1 certification (Swiftwater Rescue Technician Unit)
W.S.I. certification (Water Safety Instructor)
Level 1 Paddle Canada Canoe Guiding Certification.
CMHA Thames Valley Support Line Worker - London, ON. 01/2024 - Current
Provide Emotional Support:
Offer empathetic listening and emotional support to callers.
Validate the feelings and experiences of callers.
Crisis Intervention:
Identify and assess crisis situations.
Implement crisis intervention techniques.
Provide immediate support and de-escalation.
Resource Referral:
Provide information about local resources and services.
Refer callers to appropriate mental health services and community resources.
Safety Planning:
Assist callers in developing safety plans.
Provide guidance on coping strategies and safety measures.
Documentation:
Accurately document calls and interactions.
Maintain confidentiality and adhere to privacy policies.
Collaboration:
Work with a team of mental health professionals.
Communicate with other support services and agencies as needed.
Self-Care:
Engage in self-care practices to manage the emotional demands of the role.
Seek supervision and support when needed.
University of King's College Soph - London, ON. Expected from 09/2024 -