Naghmeh Sadeghi
Toronto,ON
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
mousavi
Sari-iran, Mazandaran
01.2019 - Current
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Contacted current and potential clients to promote products and services.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
- Identified new potential markets and developed plans for targeting them.
- Analyzed market trends and competitive landscape to identify opportunities for growth.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Identified product or service improvements by remaining current on industry trends, market activities and competitors.
- Developed pricing strategies that maximized profits while remaining competitive in the market.
- Generated reports summarizing sales performance metrics and presented findings to management team.
- Administered and described strategies for customer retention and account expansion to employees, developing solid long-term relationships.
- Maintained records related to sales for store management.
- Described merchandise and explained use, operation and care.
Education
Bachelor of Science - Food Industry
Azad University Amol
Mazandaran,amol01-2007
Skills
- Complaint Resolution
- Consultative Sales
- Call Management
- Report Generation
- Product Knowledge
- Quality Control
- Sales Expertise
- Critical Thinking
- Customer Service
- Problem-Solving Abilities
- Retail Sales Customer Service
- Multi-Task Management
- Customer Consulting
- High-Energy Attitude
Languages
English
Limited
Persian
Native/ Bilingual
Timeline
Customer Service Representative
mousavi
01.2019 - Current
Bachelor of Science - Food Industry
Azad University Amol
Similar Profiles
Taylor FentonTaylor Fenton
Swiss Chalet/Harveys at Shawn MousaviSwiss Chalet/Harveys at Shawn Mousavi
Sinthuja VijayarajSinthuja Vijayaraj
Intern Waitress at Cibo Wine BarIntern Waitress at Cibo Wine Bar
Salman ValimohamedSalman Valimohamed
Project Manager / Social Media Manager at Waveform Entertainment IncProject Manager / Social Media Manager at Waveform Entertainment Inc
Tamara MustafaTamara Mustafa
Care Coordinator (Care Access Representative) at CBI Home HealthCare Coordinator (Care Access Representative) at CBI Home Health
Renjana KrishnanRenjana Krishnan
Home Care Provider at Osprey Angels Home Care ServicesHome Care Provider at Osprey Angels Home Care Services