Ride Operator
Legoland California Resort
Carlsbad, CA
06.2023 - 11.2023
- Learned and followed detailed ride operating procedures.
- Utilized ride controls to operate the ride.
- Made announcements to guests one-on-one and in groups using a public address system.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Monitored passengers and ride operations and enforced safety regulations.
- Educated guests about ride requirements, ensuring proper understanding of rules for a safer experience.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Physically checked ride restraints before starting the ride.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.