Sam Hammond
Hamilton,ON
Summary
Proactive and meticulous Budtender with experience in the cannabis industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
MC Cannabis
06.2023 - 01.2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Exceptional customer service
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored security to protect employees, customers and property.
- Excellent knowledge of products, ongoing learning
- Reported buying trends to supervisor, advised on best products for location
Custodian
Wilson-Blanchard Property Managers
02.2019 - 07.2022
- Performed timely snow removal and ice management during winter months.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Budtender/Keyholder
Value Buds
08.2021 - 05.2022
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Managed efficient cash register operations.
- Developed strong relationships with suppliers to stay informed about new products and industry trends, enhancing store offerings accordingly.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
Hill Park Learning Center
Hamilton, ON06.2018
Skills
Team Leadership and Mentoring
Hiring and Training
Sales Strategies
Customer Relations
Marketing knowledge
Problem Resolution
Product knowledge
Certification
- CannSell Certificate - December 15, 2020
Timeline
Assistant Manager
MC Cannabis
06.2023 - 01.2024
Budtender/Keyholder
Value Buds
08.2021 - 05.2022
Custodian
Wilson-Blanchard Property Managers
02.2019 - 07.2022
High School Diploma -
Hill Park Learning Center
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