Sam Guerin
Lincoln
Summary
I've worked at Starbucks since graduating high school and while I love it there, I am excited to take advantage of my "coffee break" and take a year off from the stress of running the floor. I'd love to work part time while I focus on my degree this year. I'm used to a fast-paced, high-energy position where I have to make quick decisions and problem solve while being focused on the customer experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
06.2018 - Current
- Lead team through afternoon/evening tasks and closing procedures.
- Deploy baristas to positions and manage breaks.
- Complete inventory counts and food pulls.
- Count and balance tills and safe; finalize end of day cash deposit.
Barista
Starbucks
08.2011 - 06.2018
- Take orders and tender transactions at registers in cafe and drive thru.
- Craft beverages: customized lattes, teas, refreshers, and frappuccinos.
- Maintain and clean lobby and equipment.
- Create genuine customer connections by chatting and learning about regulars.
Education
Bachelor of Science - Biological Sciences
Arizona State University
Tempe, AZ05-2027
Skills
- Problem solving
- Training and coaching
- Multi-tasking
- Customer service
- Level-headed in busy/stressful environments
Certification
- Food Handler's Certified
Timeline
Shift Supervisor
Starbucks
06.2018 - Current
Barista
Starbucks
08.2011 - 06.2018
Bachelor of Science - Biological Sciences
Arizona State University
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