Sam Gordienco
Summary
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Houseperson
Four Seasons Hotel Toronto
11.2022 - 11.2024
- Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
- Helped improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
- Performed minor maintenance tasks, contributing to the upkeep of the facilities.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Service Representative
See Guru Inc.
10.2021 - 10.2022
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed feedback system for customers to share their service experience, leading to actionable improvements.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Banquet Porter
Ruth Daniel Hotel Tel-Aviv
08.2019 - 10.2021
- Supported seamless events through timely set-up and tear-down of audio/visual equipment, tables, chairs, and decorations.
- Managed inventory effectively, ensuring availability of supplies for scheduled events.
- Assisted with bussing tables and cleaning up spills.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Supported team members with additional tasks, promoting a positive work environment.
- Demonstrated attention to detail when setting tables according to restaurant standards.
Education
License - First Aid Certificate
Ontario Security License
01-2025
No Degree - Safety Standards And Customer Service Training
Forbes Training
04-2023
No Degree - Housekeeping Training
HTA 75
10-2022
No Degree - Military Service
Israel Defense Forces
Israel07-2019
Skills
- Customer service
- Housekeeping
- Health and safety compliance
- Exceptional time management skills
- Professionalism and discipline
- Teamwork and collaboration
Languages
English
Native or Bilingual
Hebrew
Native or Bilingual
Russian
Native or Bilingual
Romanian
Professional Working
Timeline
Houseperson
Four Seasons Hotel Toronto
11.2022 - 11.2024
Customer Service Representative
See Guru Inc.
10.2021 - 10.2022
Banquet Porter
Ruth Daniel Hotel Tel-Aviv
08.2019 - 10.2021
No Degree - Safety Standards And Customer Service Training
Forbes Training
No Degree - Housekeeping Training
HTA 75
License - First Aid Certificate
Ontario Security License
No Degree - Military Service
Israel Defense Forces
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