Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sam Futia

St Catharines,Ontario

Summary

Proven leader in operations and mechanical repair, adept in logistics management and fostering customer satisfaction. At La Farina, I spearheaded initiatives that slashed miscommunications and consistently met financial targets, showcasing my decision-making prowess and staff management skills. My background also includes enhancing service efficiency at Gaston’s Auto, demonstrating a blend of technical expertise and team collaboration.

Overview

30
30
years of professional experience

Work History

Manager of Operations

La Farina
01.2008 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.

Mechanical Technician

Gaston’s Auto
08.2006 - 08.2008
  • Resolved mechanical issues using both technical and manual skills.
  • Assembled and disassembled equipment to perform repairs and maintenance.
  • Frequently diagnosed mechanical problems and determined how to correct issues.
  • Maintained clean and organized work area to easily locate repairing tools and equipment.

Mechanic Technician

Bill Mgee Saturn
08.1994 - 08.2006
  • Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
  • Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
  • Demonstrated versatility by successfully completing a variety of automotive repairs, including engine overhauls, transmission replacements, and suspension work.
  • Increased efficiency by proficiently managing multiple repair projects simultaneously, effectively prioritizing tasks based on urgency and complexity.

Education

License Certificate - Apprenticeship

Mohawk College of Applied Arts And Technology
Hamilton, ON
1993

Skills

  • Logistics Management
  • Decision-Making
  • Customer Service
  • Staff Management

Languages

English
Native or Bilingual
Italian
Native or Bilingual

Timeline

Manager of Operations

La Farina
01.2008 - Current

Mechanical Technician

Gaston’s Auto
08.2006 - 08.2008

Mechanic Technician

Bill Mgee Saturn
08.1994 - 08.2006

License Certificate - Apprenticeship

Mohawk College of Applied Arts And Technology
Sam Futia