Sam Cheung
Greater Toronto Area
Summary
Organized Dental Receptionist providing detailed customer service and scheduling support. Well communication with and between patients and dentists.
Passionate about my work and always get things done on time.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service (Part Time Job)
Love and Truth Academy
05.2023 - 07.2023
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Dental Clinic Front Desk & Receptionist
SMILE DENTAL
12.2021 - 03.2023
- Provided exceptional customer service to patients, addressing inquiries and concerns with empathy and professionalism.
- Assisted in maintaining a clean and organized office environment for optimal workflow and patient comfort.
- Managed patient records with accuracy, ensuring confidentiality and compliance, used with Microsoft Office software.
- Collaborated with dental staff to optimize appointment scheduling, maximizing productivity while minimizing patient wait times.
Event Photographer (Part Time Job, Work on Demand)
Aircraft Owners and Pilots Association of China
06.2022 - 11.2022
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Developed strong relationships with clients through clear communication and professionalism.
Member of Student Delegation to the United Nations
Youth MUNC
02.2018 - 03.2018
- Managed budgets for multiple projects, ensuring the efficient use of resources and timely completion of tasks.
- Established partnerships with local organizations, expanding educational opportunities beyond the classroom setting.
Education
Bachelor of Business Administration - Finance
Harding University (Online)
Arkansas, USA06.2025
High School Diploma -
The Potter's School
06.2021
Skills
- Microsoft Word, Excel, PowerPoint
- Proficient in English, Mandarin, and Cantonese
- Well Communication
- Customer Relations
Certification
- First Aid & CPR/AED Certified
Timeline
Customer Service (Part Time Job)
Love and Truth Academy
05.2023 - 07.2023
Event Photographer (Part Time Job, Work on Demand)
Aircraft Owners and Pilots Association of China
06.2022 - 11.2022
Dental Clinic Front Desk & Receptionist
SMILE DENTAL
12.2021 - 03.2023
Member of Student Delegation to the United Nations
Youth MUNC
02.2018 - 03.2018
Bachelor of Business Administration - Finance
Harding University (Online)
High School Diploma -
The Potter's School