Sam Buckland
Toronto,Canada
Summary
Knowledgeable worker with solid background in maintaining kitchen cleanliness and management experience. Proven ability to handle high-volume worload and ensure timely operations. Demonstrated expertise in team collaboration and adaptability to changing demands.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
The Cupcake Cafe
01.2024 - 07.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, product pick-ups, and training of new employees.
Head Dishwasher
David Rocco Bar Aperitivo
04.2022 - 10.2023
- Contributed to a safe working environment by immediately addressing potential hazards such as broken glass or slippery floors.
- Communicated effectively with both front-of-house and back-of-house staff members to ensure seamless coordination throughout meal services.
- Contributed to overall restaurant cleanliness by promptly addressing spills and messes in the kitchen area.
- Performed routine maintenance on dishwashing equipment for optimal performance and longevity.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Maintained a clean and sanitary work environment, adhering to health department standards.
- Assisted in inventory management, monitoring supplies and notifying management for restocking needs.
Fixed-term Contract - Night Time Stocking
LCBO
12.2020 - 01.2021
- Managed inventory effectively, ensuring stock levels were maintained and minimizing waste during nightly operations.
Ice Cream Server
Greg's Ice Cream
08.2019 - 05.2020
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
Dish Washer
Glen Abby Golf Course
05.2016 - 10.2017
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
Bakery Worker
Fortinos
12.2015 - 02.2016
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
Camp Counsellor
San Souci Copperhead Association
07.2014 - 08.2014
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
Performing Arts Diploma - Acting, Singing & Dance
Randolph College For The Performing Arts
Toronto, Ontario08-2023
High School Diploma -
White Oaks Secondary School
Oakville, Ontario06.2018
Skills
- Sense of responsibility
- Problem-solving abilities
- Ability for Time Manage
- Multitasking
- Can handle cash, prepare bills and make payments
- Verbal and written communication
- Punctuality
- Cleaning procedures
- Safety awareness
- Customer service
- Teamwork
- Working under pressure
Certification
- Elementary School Graduation Certificate, 06/01/14
- Smart Serve Certified, 08/01/20
- High School Graduation Certificate, 06/01/18
References
- Sharon Guger, Sick Kids, 905-599-1106, sharon.guger@sickkids.ca
- David, Manager, Gregs Ice Cream, +1 (647) 838-3283
Hobbies and Interests
- Performing and Entertaining for others
- Listening to Music
- Watching TV/Movies
- Cycling
- Spending time with Friends and Family
- Musical Theatre and Stage Theatre
- Skiing and Snowboarding
- Playing Video Games
Volunteer Experience
- Halton Fruit Tree Project, 09/01/15, Present, 8, Oakville, Ontario
- Camp Counselling at Sans Souci Copperhead Association Day Camp, 07/01/14, 07/31/14, 24, Georgian Bay, Ontario
Timeline
Manager
The Cupcake Cafe
01.2024 - 07.2024
Head Dishwasher
David Rocco Bar Aperitivo
04.2022 - 10.2023
Fixed-term Contract - Night Time Stocking
LCBO
12.2020 - 01.2021
Ice Cream Server
Greg's Ice Cream
08.2019 - 05.2020
Dish Washer
Glen Abby Golf Course
05.2016 - 10.2017
Bakery Worker
Fortinos
12.2015 - 02.2016
Camp Counsellor
San Souci Copperhead Association
07.2014 - 08.2014
High School Diploma -
White Oaks Secondary School
- Elementary School Graduation Certificate, 06/01/14
- Smart Serve Certified, 08/01/20
- High School Graduation Certificate, 06/01/18
Performing Arts Diploma - Acting, Singing & Dance
Randolph College For The Performing Arts
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