SAM ALKAMISY
Windsor
Summary
Dynamic professional with a proven ability to adapt swiftly to new technologies and systems, driving efficiency in fast-paced, technologically advanced environments. Expertise in leading and managing teams to achieve exceptional results through a strong emphasis on collaboration, accountability, and continuous improvement. Committed to strategic planning and goal setting, ensuring alignment of team efforts with organizational objectives to consistently meet and exceed key milestones. A results-oriented mindset fosters innovation and enhances overall team performance.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
OneCare Pharmacy
05.2024 - 04.2025
- Prepared and processed prescriptions accurately and efficiently, utilizing pharmacy software and equipment. Maintained patient profiles, updated insurance information, and processed billing transactions. Adhered to strict regulatory guidelines and safety protocols to ensure accuracy and prevent errors in medication dispensing.
- Communicated with prescribed to verify medication dosages, refill authorizations, and patient information.
- Counted, measured, and compounded medications following standard procedures.
Front End Coordinator & Key Carrier
Marshalls & Homegoods
06.2023 - 05.2024
- Directly interacting with customers, resolving issues, and ensuring a positive experience at the point of sale.
- Successfully oversaw and handled all merchandising and maintenance for front end.
- Advised and trained new employees in job tasks, offering positive reinforcement.
- Provided expert service when greeting customers, answering phone calls and handling issues.
- Monitored cash drawers in 16 checkout stations to verify adequate cash supply.
Store Assistant Manager
Denver Mattress Company
11.2019 - 03.2023
- Trained and led a team of sales associates, exceeding monthly sales goals by 15%. Developed an employee scheduling system, reducing labor costs by 10%. Conducted performance evaluations and provided feedback to enhance productivity.
Department Supervisor
Marshall’s
04.2018 - 09.2019
- Implemented training programs to improve employee skills and productivity. Resolved customer complaints professionally, maintaining high satisfaction levels. Monitored department performance metrics and made adjustments to improve efficiency.
- Managed a team of 24 employees, delegated tasks and held each employee accountable for completing assignments.
Assistant Store Manager
Cricket Wireless
10.2016 - 08.2018
- Supported store manager in overseeing day-to-day operations and maintaining high service standards. Assisted with scheduling, training, and supervising team members to optimize performance.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
Associate Degree - Business Administration
Bryan University
Columbia, Missouri12.2017
Diploma -
Rock Bridge High School
Columbia, Missouri05.2011
Skills
- Extensive experience in customer support
- Proficient in computer applications
- Five years of office management experience
- Over a decade of bilingual experience
- Team leadership in production
- Efficient inventory management
- Pharmaceutical services coordination
- Skilled in operating point of sale systems
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Pharmacy Technician
OneCare Pharmacy
05.2024 - 04.2025
Front End Coordinator & Key Carrier
Marshalls & Homegoods
06.2023 - 05.2024
Store Assistant Manager
Denver Mattress Company
11.2019 - 03.2023
Department Supervisor
Marshall’s
04.2018 - 09.2019
Assistant Store Manager
Cricket Wireless
10.2016 - 08.2018
Associate Degree - Business Administration
Bryan University
Diploma -
Rock Bridge High School