Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional conflict resolution skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Support Worker
Numerous Foster Homes
Winnipeg, Manitoba
03.2011 - Current
Helping individuals by supporting them with personal issues, mental illness, substance abuse, physical health issues and life skills
Handling and diffusing situations in which an individual is going through a mental health crisis or under the influence of alcohol and/or drugs
Monitored client wellbeing and reported any changes or concerns to relevant staff members.
Developed positive relationships with service users and maintained professional boundaries at all times.
Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
Keep logbooks up to date with information of each individual in the home, explaining their daily activities.
Reported any incidents or accidents in accordance with company policy and procedure.
Residential Support Worker
Bruce Oake Recovery Center
Winnipeg, Manitoba
12.2022 - 08.2023
Maintained daily records of resident activities, progress, and incidents.
Conducted safety checks on all areas of the facility.
Assisted with medication administration and management as needed.
Collaborated with other healthcare professionals to ensure best practice standards were maintained.
Transported residents to appointments, meetings, recreational outings.
Complete intake admissions
Perform drug/alcohol screening tests on participants.
Working with the administrative side of the business (Handling the client’s
files, legal documents, working with clients supports)
Community Support Worker
New Directions
Winnipeg, MB
01.2022 - 11.2022
Assisted in the community working with individuals with cognitive delays,
mental health issues, addictions.
Counseled clients on mental health issues such as depression, anxiety, substance abuse.
Assisted clients in developing life skills and independent living abilities.
Served as an advocate for clients in securing resources such as housing, employment.
Provided transportation for clients to various appointments or activities as required.
Sent daily reports on each client to their assigned case managers.
Prepared incident and police reports when necessary.
Conducted home visits to assess client needs and provide guidance and resources.
Security Supervisor
The Pint
Winnipeg, MB
03.2013 - 09.2016
Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
Supervised property entrances and exits and monitored employee safety.
Responded immediately to security threats, breaches and emergencies, following proper protocols.
Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
Conducted regular patrols of the premises to identify potential threats or safety hazards.
Security Guard
Various Locations
Winnipeg, Manitoba
10.2011 - 09.2016
Responsible for providing security services for customers and staff.
Searched bags manually to identify prohibited items and contraband.
Reviewed guest identification and employee credentials to authorize entry onto premises.
Maintained high levels of alertness throughout shifts.
Responded to medical emergencies before paramedic and law enforcement arrival.
Administered first aid when necessary in accordance with training guidelines.
Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Completed incident reports regarding violations of policies or procedures.
Education
Electrical Engineering -
Red River College
Winnipeg, MB
07-2016
Bachelor of Arts - Criminology
University of Manitoba
Winnipeg, MB
01-2014
High School Diploma -
Collège Sturgeon Heights Collegiate
Winnipeg, MB
06-2010
Skills
Punctuality
Reliability
Vigilant and watchful
Work ethic
Workplace Safety
Skilled in conflict resolution
First Aid Certified
Physical Fitness
Bilingual
References
References available upon request.
Timeline
Residential Support Worker
Bruce Oake Recovery Center
12.2022 - 08.2023
Community Support Worker
New Directions
01.2022 - 11.2022
Security Supervisor
The Pint
03.2013 - 09.2016
Security Guard
Various Locations
10.2011 - 09.2016
Support Worker
Numerous Foster Homes
03.2011 - Current
Electrical Engineering -
Red River College
Bachelor of Arts - Criminology
University of Manitoba
High School Diploma -
Collège Sturgeon Heights Collegiate
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