Dedicated Shift Supervisor with a strong focus on customer service and operational efficiency. Proven ability to train teams, enhance customer experiences, and ensure workplace safety.
Work History
Shift Supervisor
7 Years 7 Months
Starbucks | 01.2019 - Current
Supervised daily operations to ensure high-quality customer service and efficient workflow.
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Responded to and resolved customer questions and concerns.
Team Member
11 Months
La Michocana | 07.2020 - 06.2021
Maintained cleanliness and organization of workstations, adhering to food safety standards.
Assisted in inventory management by tracking stock levels and restocking supplies as needed.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Sales Ambassador
3 Years 6 Months
Lush Cosmetics | 09.2016 - 03.2020
Engaged customers through product knowledge demonstrations, enhancing overall shopping experience.
Collaborated with team members to maintain store presentation and product displays.
Assisted in training new sales ambassadors on product features and customer service protocols.
Provided personalized skincare consultations, fostering strong customer relationships and loyalty.