Salvador Ortiz-Soto
San Diego
Summary
Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Socal Mens Clinic
San Diego, CA
07.2023 - Current
- Developed and maintained patient records using electronic health record (EHR) systems.
- Streamlined communication between patients and healthcare providers, enhancing overall care experience.
- Monitored inventory levels of medical supplies and equipment, placing orders when necessary to prevent shortages or delays in patient care provision.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Patient Care Coordinator
Direct Dermatology
La Jolla, California
09.2018 - 2023
- Responsibilities include delivering medical results remotely to patients and responding to their messages. Scheduling appointments and calling in prescriptions. Communicating patient information to and from the dermatologists. Coordinating patient care between direct dermatology clinic photo sites and primary care physicians and other specialists.
- Coordinated patient appointments, ensuring timely access to healthcare services.
- Managed patient inquiries, providing accurate information and support for treatment options.
E.N.T. Associates of San Diego
Chula Vista, CA
04.2010 - 07.2018
- Responsibilities included patient insurance verification, vitals, instrument/room sterilization, providing excellent service and experience for our patients. I was promoted to the Scribe position where I was the primary liaison between the doctor and the patient. I assisted with minor doctor procedures, made notations of the doctor’s physical examination and applied the proper CPT and ICD 10 codes.
Education
Bachelors of Science, Kinesiology - Pre Physical Therapy
San Diego State University
San Diego, CASkills
- Clinical:
- Universal Precautions & OSHA safety regulations
- Patient care services: Vital Signs, HPI
- EKG
- Venipuncture blood draws, butterfly, syringe and intravenous
- Medicine administration: oral, topical, and injectable
- Basic clinical Laboratory Specimen collection of body fluids
- Basic clinical process for tray set up and sterile techniques
- Administrative:
- Patient Registration
- Electronic Medical Records, Microsoft Office
- Bilingual: English, Spanish
- Patient Scheduling
Certification
- 2008 External Counter pulsation (ECP) certified
- 2012 VNG Certified
- 2017 CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Coordinator
Socal Mens Clinic
07.2023 - Current
Patient Care Coordinator
Direct Dermatology
09.2018 - 2023
E.N.T. Associates of San Diego
04.2010 - 07.2018
Bachelors of Science, Kinesiology - Pre Physical Therapy
San Diego State University