Salvador Martinez
Santa Clarita
Summary
Dynamic retail professional with extensive experience as a Retail Store Manager at Joann Fabric And Crafts. Proven track record in enhancing customer satisfaction through exceptional service and effective inventory management. Highly motivated with strong problem-solving skills, adept at driving sales and fostering team collaboration to operational excellence. Successfully ran multiple stores during my tenure with the company.
Overview
25
25
years of professional experience
Work History
Retail Store Manager
Joann Fabric And Crafts
02.2009 - 05.2025
- Learned company policies and procedures to ensure compliance during interactions with customers.
- Supported team members in achieving sales goals through effective product placements.
- Engaged with customers to provide exceptional service and resolve inquiries promptly.
- Assisted in managing daily store operations and maintaining inventory levels.
- Participated in training sessions for new employees on store systems and customer service protocols.
- Helped maintain a clean and organized store environment to enhance customer experience.
- Contributed to visual merchandising efforts by arranging products attractively on sales floor.
- Monitored stock levels and assisted in ordering merchandise to meet customer demand effectively.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Assistant Manager
Mervyns
06.2000 - 01.2009
- Assisted in daily operations to ensure efficient workflow and customer satisfaction.
- Collaborated with team members to implement process improvements for enhanced service delivery.
- Supported inventory management through accurate tracking and timely replenishment of stock levels.
- Trained new staff on operational procedures and company policies to foster a productive work environment.
Education
None - Business
College of The Canyons
Valencia, CASkills
- Customer service
- Strong multi-tasking
- Retail operations
- Problem-solving
- Highly motivated
Timeline
Retail Store Manager
Joann Fabric And Crafts
02.2009 - 05.2025
Assistant Manager
Mervyns
06.2000 - 01.2009
None - Business
College of The Canyons
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