Salu O
Toronto,ON
Summary
Organized Administrative Assistant, experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel and special events.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
4 Ideal Services
Toronto
02.2024 - Current
- Managed office supplies inventory and placed orders when necessary.
- Processed invoices for payment using accounting software applications.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Scheduled appointments between clients and customers and internal staff members.
- Entered data into spreadsheets using Microsoft Excel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Answered questions from customers regarding products and services offered by the company.
Administrative Assistant
Christy Mother Care Hospital
Kerala
08.2022 - 01.2024
- Established short-term and long-term goals to improve overall efficiency of hospital operations.
- Processed invoices for payment using accounting software applications.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Handled confidential documents in an organized fashion according to established protocol.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Directed and coordinated activities of departments such as medical records, business office, and admissions.
- Conducted regular reviews of employee benefit packages to ensure competitive offerings.
- Facilitated meetings between senior leadership team members to discuss issues related to hospital operations.
- Developed marketing plans for new programs or services offered by the hospital.
- Resolved customer complaints in a timely manner while maintaining high levels of customer service.
- Negotiated contracts with vendors for supplies, equipment and services needed by the hospital.
Receptionist/Office Assistant
Parackattu Dental Clinic
Kerala
07.2020 - 06.2022
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Updated daily log book with information about visitors entering the premises.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Processed referrals to specialists when required by the dentist.
- Prepared correspondence letters for insurance companies related to claims processing.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet and other software applications.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
Education
Master of Science - Mathematics
Kerala University
Kollam, Kerala05-2020
Bachelor of Science - Mathematics
Kerala University
Kollam, Kerala04-2018
Skills
- Data Entry
- Calendar Management
- Appointment Scheduling
- Filing
- Mail handling
- Database Management
- Spreadsheet Management
- Bookkeeping
- Invoice Processing
- Office Administration
- Customer Service
- Negotiation
Timeline
Administrative Assistant
4 Ideal Services
02.2024 - Current
Administrative Assistant
Christy Mother Care Hospital
08.2022 - 01.2024
Receptionist/Office Assistant
Parackattu Dental Clinic
07.2020 - 06.2022
Master of Science - Mathematics
Kerala University
Bachelor of Science - Mathematics
Kerala University
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