Saloni Maiti
Calgary,Canada
Summary
A self-driven and flexible individual with a dedication to providing outstanding customer service. Demonstrates robust communication abilities and a sharp focus on detail. Thrives as a diligent team member in rapid-paced settings, enthusiastic about enhancing team cohesion and performance.
Overview
7
7
years of professional experience
Work History
Service Coordinator
Melanie Lyne
09.2024 - Current
- As a Service Coordinator at Melanie Lyne, I provide exceptional customer service by assisting with product selection and sharing knowledge of promotions
- I manage customer orders, exchanges, and returns with precise data entry while supporting store organization
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
Sales Associate
Laura Canada
06.2024 - 09.2024
- As a Sales Associate at Laura Canada, I connect with customers to understand their needs and provide personalized fashion advice
- My role involves creating an inviting shopping experience, maintaining the store's aesthetic, and exceeding sales targets
- I'm passionate about style and committed to delivering exceptional service
Merchandising Administrative Manager
Shree Raj Apparel
03.2019 - 04.2023
- As a Merchandising Administrative Manager in Shree Raj Apparel factory, I managed the product lifecycle from concept to delivery, ensuring quality and meeting customer specifications
- I worked with design, production, and sales teams to streamline operations and optimize the supply chain
- My duties included negotiating with suppliers, managing budgets, and ensuring timely product delivery while analyzing market trends to enhance product offerings and profitability
Cafe Owner
Cafe Bistro
01.2018 - 03.2020
- As a cafe owner, I managed daily operations, staff schedules, and customer service standards
- I handled inventory, ensured equipment functioned properly, and managed finances like budgeting and bookkeeping
- I also focused on marketing, created new menu items, and organized events to attract customers
- My goal was to create a welcoming atmosphere and drive business growth
Education
Professional Certificate - Supply Chain Management
Southern Alberta Institute of Technology
Master of Commerce -
Maharaja Sayajirao University
Post Graduate Diploma -
Maharaja Sayajirao University
Bachelor of Commerce -
Maharaja Sayajirao University
Skills
- Basic Computer Skills
- Attention to Details
- Communication
- Multitasking
- Positive Attitude
- Leadership
- Organization
- Adaptability
- Time Management
Availability
Monday, Tuesday, Wednesday
Languages
English
Full Professional
Hindi
Full Professional
Bengali
Native or Bilingual
Marathi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Service Coordinator
Melanie Lyne
09.2024 - Current
Sales Associate
Laura Canada
06.2024 - 09.2024
Merchandising Administrative Manager
Shree Raj Apparel
03.2019 - 04.2023
Cafe Owner
Cafe Bistro
01.2018 - 03.2020
Master of Commerce -
Maharaja Sayajirao University
Post Graduate Diploma -
Maharaja Sayajirao University
Bachelor of Commerce -
Maharaja Sayajirao University
Professional Certificate - Supply Chain Management
Southern Alberta Institute of Technology
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