Saloni Gandhi
Toronto,ON
Summary
Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.
Overview
1
1
year of professional experience
Work History
Hostess
Chuck’s Roadhouse Bar & Grill
12.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Backed up servers by checking on tables and retrieving items for guests.
- Delivered pick-up and curbside orders to guests.
Sales Representative
Neo financial
09.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Generated advertising brochure for vendor use.
- Informed customers of promotions to increase sales productivity and volume.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
Education
Bachelor of Engineering - Civil Engineering
C.K. Pithawala College of Engineering
Surat, Gujarat09.2017
Post – Graduate in Construction Management - Civil Engineering
Conestoga College
Kitchener, Ontario09.2024
Post – Graduate Certificate of Management - Management
Sheridan College
Mississauga, Ontario04.2025
Skills
- Relationship Building
- Sales Target Achievement
- Consultative Selling
- Networking Solutions
- Lead Conversion
- Customer Service
- Complaint Resolution
- Sales Promotion
- Effective multitasking
- Customer service
- Patience and empathy
- Cleaning and sanitation
- Seating arrangements
- Server support
- Reservations management
REFRENCES
AVAILABLE UPON REQUEST.
Timeline
Hostess
Chuck’s Roadhouse Bar & Grill
12.2024 - Current
Sales Representative
Neo financial
09.2024 - Current
Bachelor of Engineering - Civil Engineering
C.K. Pithawala College of Engineering
Post – Graduate in Construction Management - Civil Engineering
Conestoga College
Post – Graduate Certificate of Management - Management
Sheridan College
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