Compassionate and driven social service specialist with strong background in providing assistance to individuals and communities in need. Possesses strong problem-solving and interpersonal skills and commitment to providing exceptional customer service. Stays calm under pressure and responds quickly and effectively to emergency situations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Community Peer Support Worker
Maple Ridge Pitt Meadows Community Services
12.2020 - 06.2022
Collaborate with Restorative Justice Program Coordinator to establish program called Bridging the Gap,' (BTG) reach youth and youth adults trajectory of being involved in justice system.
Market BTG to organizations and stakeholders.
Develop BTG program curriculum topics using evidence base research.
Contact referrals to discuss next steps, community resources, and conduct needs assessment.
Assist referrals and families in developing relevant skills to improve functionality in social, educational and vocational settings.
Co-Facilitate BTG group session.
BTG group session post outcome survey demonstrates 30% increase in participants awareness of community resources and increase pro-social behaviors.
Maintain data confidentiality and documentation on CAMs.
Peer Support Worker
Foundry Ridge Meadows
12.2020 - 06.2022
Assist in administrative work and initial intake for youth, families, and organizations new to Centre.
Collaborate with over 30 professionals and partners to coordinate comprehensive care for clients.
Provide emergency response in crisis situations to diffuse tensions and prevent escalation.
Display sensitivity to cultural and linguistic needs of clients and families served.
Foster relationships with partner agencies and other interested parties to build pipeline of supportive services.
Observe strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
Assess clients' needs to provide appropriate therapeutic interventions
Educational Instructor
PALS Autism School Society
01.2019 - 11.2020
Provide one-on-one Applied Behavior Analysis (ABA) therapy for neurodivergent students in classroom and community setting.
Acquire baseline data and implement approved programs by BCBA and BCaBA behavior analysts using behavioral technology, appropriately, neutrally, and consistently.
Collaborate with other healthcare professionals to coordinate care plans and implement continuity of care.
Update records and prepare reports to outline program actions, results and recommend improvements.
Develop and maintain clear, individualize documentation on each student.
Behavior Interventionist
Family Centered Practices Group
01.2018 - 01.2019
Provide Applied Behavior Analysis (ABA) Intervention to children with Autism in home and pre-school setting, addressing academic and behavior skills under the guidance of BCBA analyst.
Attend mandatory monthly meetings discussing the child's progress.
Complete continuous assessments and documentation updates to care to maintain current records.
Attend workshops on various subjects to effectively run intervention sessions.
Customer Sales Representative
Sears
01.2016 - 01.2018
Greet and assist customers to foster positive experiences.
Deliver fast, friendly and knowledgeable service for routine questions and service complaints.
Advise customers on promotions, sales procedures and strategies for maximizing results from company products.
Operate register, handle cash, and process transactions.
Maintain and ticket 5-6 large boxes of new merchandise, organize sales floor, and drive sales revenue.
Education
Bachelor of Arts - Major Psychology, Counseling & Human Development
Simon Fraser University
Burnaby, BC
02.2022
Associate of Arts - Sociology
Kwantlen Polytechnic University
Surrey, BC
01.2017
Skills
Proficient in Microsoft word, Excel, & Outlook
Client Advocacy
Strong interpersonal skills
Support Group Facilitation
Detail Oriented
Customer Service experience
Multitasking and Prioritization
Certification
San'yas Indigenous Cultural Safety Training certificate /Maple Ridge April 2020
Recovery Support Training (RST) certificate /Maple Ridge February 2022
First aid & CPR/AED Level C certificate /Maple Ridge February 2022- 2024
Non-violence Crisis Intervention Certificate /New Westminster BC January 2021
Applied Behavior Analysis (ABA) training /Vancouver BC 2018-2019
Timeline
Community Peer Support Worker
Maple Ridge Pitt Meadows Community Services
12.2020 - 06.2022
Peer Support Worker
Foundry Ridge Meadows
12.2020 - 06.2022
Educational Instructor
PALS Autism School Society
01.2019 - 11.2020
Behavior Interventionist
Family Centered Practices Group
01.2018 - 01.2019
Customer Sales Representative
Sears
01.2016 - 01.2018
Bachelor of Arts - Major Psychology, Counseling & Human Development
Simon Fraser University
Associate of Arts - Sociology
Kwantlen Polytechnic University
San'yas Indigenous Cultural Safety Training certificate /Maple Ridge April 2020
Recovery Support Training (RST) certificate /Maple Ridge February 2022
First aid & CPR/AED Level C certificate /Maple Ridge February 2022- 2024
Non-violence Crisis Intervention Certificate /New Westminster BC January 2021
Applied Behavior Analysis (ABA) training /Vancouver BC 2018-2019
Similar Profiles
Jaxon Bjornson-NeszoJaxon Bjornson-Neszo
Newspaper Carrier at Maple Ridge-Pitt Meadows NewsNewspaper Carrier at Maple Ridge-Pitt Meadows News