Salman Rahman
Windsor,Canada
Summary
Dynamic Account Manager with a proven track record at Cogeco Communications, excelling in data analysis and customer relationship management. Successfully secured access agreements and crafted tailored pricing strategies, driving significant sales growth. Adept at leveraging CRM software to enhance client engagement and loyalty, fostering strong partnerships in competitive markets.
Overview
11
11
years of professional experience
Work History
Account Manager
Cogeco Communications
06.2021 - Current
- Secured perpetual access agreements for infrastructure installations for every new build in Southwestern Ontario.
- Cultivated partnerships with developers and property managers to generate leads and drive sales events.
- Grew revenue of existing bulk portfolio by 22%.
- Analyzed customer data to create targeted campaigns that improved loyalty and retention rates.
- Managed residential new construction accounts alongside a 4,500-user portfolio in southwest Ontario.
Marketing and Sales Representative Team Lead
OSL Retail Services
11.2020 - 06.2021
- Specialized in residential services, building enduring sales relationships with property managers in SFU and MDU markets.
- Identified cross-selling opportunities for additional products and services, contributing to revenue growth.
- Collaborated with team members to develop sales strategies that improved team effectiveness.
- Trained new sales team members on best practices, ensuring consistent service quality and performance.
- Researched competitor products, pricing, and sales techniques to inform strategy.
Inside Sales Representative
Rogers Communications
10.2018 - 11.2020
- Achieved sales quotas consistently while representing Rogers services to enhance brand visibility.
- Expanded market reach by establishing strategic partnerships with property management and development companies, driving new customer acquisition.
- Analyzed market trends to refine sales strategies and enhance effectiveness.
- Collaborated with outside sales representatives to increase product sales and improve customer satisfaction.
Territory Sales Representative
Rogers Communications
07.2016 - 10.2018
- Cultivated relationships with MDU management, enhancing sales of Rogers products and services through door-to-door outreach.
- Executed off-site events and participated in national shows, increasing brand visibility at Auto Show, Home Show, and Baby Time Show.
- Utilized CRM software to track sales activities and maintain accurate records.
- Delivered training sessions to existing customers on product implementation, usage, and upgrades.
- Collaborated with clients and product development teams to recommend product enhancements based on customer feedback.
Field Sales Representative
PSC (Bell Canada)
01.2016 - 07.2016
- Exceeded sales quotas through strategic door-to-door visits in SFU market.
- Utilized product knowledge to effectively engage and persuade potential customers during initial interactions.
- Built client relationships through targeted cold calling and strategic networking events.
- Tracked market trends and competitive activities to inform marketing strategies.
- Implemented corporate brand initiatives that enhanced visibility and contributed to increased sales volume.
Regional Manager
Subway Sandwiches
01.2015 - 01.2016
- Managed three stores in GTA, consistently achieving and exceeding sales quotas through strategic initiatives.
- Oversaw human resource functions, including scheduling, recruiting, and inventory management, to streamline operations.
- Implemented training programs for recruits, enhancing overall productivity levels.
- Collaborated with direct reports to develop action plans that enhanced operational outcomes and team alignment.
Education
Bachelor of Commerce - International Business Management
Seneca College
North York01-2018
Business Administration - marketing
St Clair College
01-2014
A Level (GCE Grade 12 equivalent) -
Mastermind English Medium School
Dhaka, Bangladesh01-2010
Skills
- Account management
- Customer relationship management
- Sales forecasting
- Pricing strategy
- Market analysis
- Data analysis
- CRM software
Languages
- English
- Hindi
- Bengali
- Urdu
- Punjabi
Timeline
Account Manager
Cogeco Communications
06.2021 - Current
Marketing and Sales Representative Team Lead
OSL Retail Services
11.2020 - 06.2021
Inside Sales Representative
Rogers Communications
10.2018 - 11.2020
Territory Sales Representative
Rogers Communications
07.2016 - 10.2018
Field Sales Representative
PSC (Bell Canada)
01.2016 - 07.2016
Regional Manager
Subway Sandwiches
01.2015 - 01.2016
Bachelor of Commerce - International Business Management
Seneca College
Business Administration - marketing
St Clair College
A Level (GCE Grade 12 equivalent) -
Mastermind English Medium School