Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Salman Patol

Ottawa

Summary

Recent graduate with foundational knowledge in human rights and social justice, along with hands-on experience gained through customer service roles. Demonstrates strong teamwork, problem-solving, and time-management skills. Adaptable graduate with expertise in conflict resolution, and timely customer communications. Prepared to leverage abilities to successfully contribute to company goals with commitment and drive.

Overview

8
8
years of professional experience

Work History

Beauty Sales Advisor

Sephora
09.2023 - Current
  • Educated clients on proper application techniques, leading to increased confidence in product use and overall satisfaction.
  • Collaborated with store management to design and implement creative training models that showcased product use and effectively tending to needs of clients.
  • Consistently met or exceeded monthly performance metrics related to sales, issue resolution, and customer satisfaction ratings.
  • Contributed to the development of improved workflows by sharing best practices gained from hands-on experience as well as trained new employees.
  • Conducted regular follow-ups to ensure complete resolution of customer concerns. Displayed empathy and active listening skills, building strong rapport with customers for long-term loyalty.

Service Experience Representative/Cashier

Nordstrom Rack
05.2022 - 06.2023
  • Built relationships with customers to encourage repeat business.
  • Processed merchandise returns and exchanges.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Seasonal Sales Associate

Le Chateau
03.2021 - 06.2021
  • Engaged with guests to understand and anticipate customer service needs.
  • Introduced promotions and sale opportunities, enticing customers.
  • Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
  • Bagged or boxed merchandise and prepared packages for shipment.

Bakery Associate

Farm Boy Employee
04.2019 - 10.2019
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.

McDonald

McDonald's
02.2017 - 09.2018
  • Followed safety procedures to prevent foodborne illness and allergens.
  • Communicated with co-workers to improve operations and reduce wait times.
  • Placed food on trays or in takeout containers and served to customers.
  • Cleaned counters, cashier area and utensil display to comply with sanitary regulations.
  • Accepted payment from customers and made change as necessary.

Education

Bachelor Of Arts (B.A.) - Human Rights, Law Candidate

Carleton University
Ottawa, ON
06-2024

Skills

  • Adaptable and flexible
  • Positive attitude
  • Detail-oriented
  • Customer Satisfaction
  • Maintaining Quality Assurance Standards
  • Sales target achievement
  • Time management
  • Abilitie to multitasks

Languages

English
Native or Bilingual
Arabic
Limited Working

Timeline

Beauty Sales Advisor

Sephora
09.2023 - Current

Service Experience Representative/Cashier

Nordstrom Rack
05.2022 - 06.2023

Seasonal Sales Associate

Le Chateau
03.2021 - 06.2021

Bakery Associate

Farm Boy Employee
04.2019 - 10.2019

McDonald

McDonald's
02.2017 - 09.2018

Bachelor Of Arts (B.A.) - Human Rights, Law Candidate

Carleton University

Similar Profiles

CREATE PROFILE
Salman Patol