Summary
Overview
Work History
Education
Skills
Training
Personal Information
Timeline
Generic

Salman Malik

Plano,TX

Summary

Dynamic Project Manager with a proven track record at Freedom Mobile, excelling in project delivery and cross-departmental teamwork. Skilled in budget management and effective communication, I successfully led high-profile projects, ensuring compliance and fostering collaboration among stakeholders. Passionate about driving results and enhancing operational efficiency.

Overview

19
19
years of professional experience

Work History

Project Manager, Site Acquisition and System Migration

Freedom Mobile
11.2019 - Current
  • Executed high-profile projects by collaborating with internal and external stakeholders.
  • Analyzed data to support system migration across departments.
  • Reviewed site lease and vendor contracts for legal compliance.
  • Managed monthly budgeting and reconciliation processes to meet financial targets.
  • Implemented communication protocols to enhance collaboration among internal teams.
  • Guided team members on task execution while balancing multiple priorities for timely completion.
  • Created and maintained project plans with established timelines, overseeing workflow until completion.

Project Coordinator, Site Acquisition

Freedom Mobile
08.2017 - 11.2019
  • Coordinated and tracked project progress across vendors and internal departments.
  • Collaborated with diverse groups to ensure alignment and satisfactory outcomes among stakeholders.
  • Developed and maintained detailed project timelines, milestones, and dependencies for effective implementation.
  • Organized, stored, and shared project documents through SharePoint for enhanced accessibility.
  • Delivered regular status reports to project team and management for transparency.
  • Established contingency plans throughout project durations to mitigate risks.
  • Facilitated payment requests with procurement and accounts payable using Oracle Procurement.

Associate

Amazon Fulfilment
08.2015 - 11.2016
  • Reconciled purchase, sales, and closing inventory reports to ensure accuracy.
  • Performed data entry tasks to support operational efficiency.

Assistant Manager, Learning & Development

Jubilee Life Insurance
06.2014 - 05.2015
  • Identified training and development needs for sales departments through job analysis and consultations with managers and HR.
  • Monitored trainee progress using questionnaires and discussions to enhance effectiveness.

Manager, Learning, Development and Publications

The Institute of Bankers Pakistan (IBP)
09.2011 - 06.2014
  • Developed customized programs while managing over 350 training initiatives annually.
  • Oversaw publication of the Quarterly Journal to enhance member engagement.
  • Supported CRM implementation to improve user experience.

Team Lead, Complaint Resolution Unit

United Bank Limited
12.2005 - 08.2011
  • Resolved complaints efficiently, adhering to established quality standards.
  • Trained cross-functional teams in effective complaint handling techniques.

Education

MBA - Marketing

Mohammad Ali Jinnah University
Pakistan
01.2006

Bachelor - Computer Science

Mohammad Ali Jinnah University
Pakistan
01.2004

Skills

  • Oral and written communication
  • Facilitation and negotiation
  • Project management and delivery
  • Cross-departmental teamwork
  • Customer service excellence
  • Budget and timeline management
  • Meeting facilitation

Training

  • White Belt – Lean, Six Sigma
  • Instructional Design Certificate – IFC Business Edge, International
  • Coaching and Mentoring Training Course, IFC Business Edge, Pakistan
  • Customer Service Excellence Certificate

Personal Information

Status: Authorized to work in the United States.

Timeline

Project Manager, Site Acquisition and System Migration

Freedom Mobile
11.2019 - Current

Project Coordinator, Site Acquisition

Freedom Mobile
08.2017 - 11.2019

Associate

Amazon Fulfilment
08.2015 - 11.2016

Assistant Manager, Learning & Development

Jubilee Life Insurance
06.2014 - 05.2015

Manager, Learning, Development and Publications

The Institute of Bankers Pakistan (IBP)
09.2011 - 06.2014

Team Lead, Complaint Resolution Unit

United Bank Limited
12.2005 - 08.2011

MBA - Marketing

Mohammad Ali Jinnah University

Bachelor - Computer Science

Mohammad Ali Jinnah University

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Salman Malik