Salman Khan
Hamilton,ON
Summary
Organized and dependable long haul truck driver with knowledge about trucks and trailers, including loading, unloading and securing different types of loads. Able to sustain focus and attention for long periods of time on the road while maintaining an outstanding driving and safety record.
Overview
9
9
years of professional experience
Work History
AZ Long Haul Driver
Day To Day Logistics Inc.
01.2024 - 05.2024
- Successfully completed long distance trips across various states in the US and Canada while adhering to strict federal regulations.
- Improved safety records by conducting thorough pre-trip and post-trip inspections, identifying potential issues and addressing them promptly to the dispatch group.
- Reduced cargo damage incidents by properly securing loads before transport using straps, chains, or other necessary equipment.
- Provided excellent customer service during pick-ups and drop-offs while representing the company professionally at all times.
- Provided accurate and timely updates to dispatchers regarding potential delays or changes in delivery schedules, ensuring smooth operations.
- Managed paperwork accurately including logsheets, bills of lading, and inspection reports; ensuring proper documentation for all shipments and providing proof of delivery and pickup screenshots to dispatchers.
- Navigated complex routes using map reading skills through the use of GPS and google maps on personal phone. Minimizing wrong turns or missed exits resulting in on-time deliveries consistently.
- Demonstrated adaptability in navigating challenging weather conditions, utilizing safe driving techniques to minimize delays while resulting in zero accidents.
- Continuously expanded industry knowledge through participation in training courses and workshops, enhancing overall job performance.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Maximized load safety by balancing, securing, and weighing products at the truck stop that has a CAT scale.
- Completed a full trip report for every trip which logged fuel consumption, total miles driven from the yard to each gas station for fill ups, trip claim/ expenses sheet, pre trip/post trip inspection sheets, inbound load POD, inbound load invoices/ other documents, inbound load BOL, inbound load ACEI manifest, and Outbound Load POD.
SECURITY GUARD
Logixx, Garda & Vista Security
05.2017 - 03.2024
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions and submitted in-depth reports to superiors
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds
- Adhered to daily patrol schedules to support consistent security presence throughout property exits and entrances to protect assets and detect intrusions
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery
- Verified photo IDs and tickets to allow guests passage
- Addressed problems quickly and reported clear information while working under minimal supervision
- Supported criminal investigations through collaboration with local law enforcement agencies
- Provided friendly and professional assistance to employees, visitors and customers
- Maintained high levels of alertness throughout shifts
- Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to preserve customer satisfaction and maintain long-term business relationships.
CALL CENTER REPRESENTATIVE
SP Data, Pizza Pizza & Concentrix
09.2015 - 08.2020
- Updated customer accounts, addresses and contact information within call management databases
- Asked probing questions to determine service needs and accurately input information into electronic systems
- Adjusted bills and refunded money to resolve customers service or billing complaints
- Referred unresolved customer grievances to designated departments for further investigation
- Communicated customers about potential service upgrades, new services and account changes
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis
- Trained and supervised new employees to promote overall team productivity and consistent service
- Taught agents successful strategies for positively influencing customer experiences, maintaining control of call flow and de-escalating conflicts
- Supported sales team members to drive growth and development
- Made top 10 in sales 8 months out of the 10 months worked at S&P data
- Had the highest sales within a month with Concentrix which was 17 sales and the next closest sales were nine within a month.
Education
Bachelor of Science - Kinesiology & Health Sciences
York University
Toronto, ONHigh School Diploma -
Glendale Secondary School
Hamilton, ON07.2015
Skills
- First Aid & CPR Certified
- Valid Class A driver's license with Z endorsement
- Incident Reporting/Generation
- Logbook management
- Verbal and Written Communication
- Customer Service
- CCTV Surveillance
- Crime Prevention
- Complex Problem-Solving
- Team Player
- Time Management
- Basic mechanical knowledge
- Defensive Driving
- Truck Weighing
- GPS and route planning
Volunteer Experience
Glendale Secondary School, Hamilton, ON.
- Scorekeeper for basketball, football, cricket, volleyball, and badminton.
- Cleaning and organizing gym equipment.
York University, Toronto, ON.
- Assistant coach/player development for cricket, volleyball, and badminton.
- Scorekeeper for basketball and volleyball intramural games, Cleaning and organizing gym equipment.
Reference
Trucking Reference from Day to Day Logistics INC.
Date: May 24, 2024
To: Whom It May Concern
Re: Employment Letter for Mr. Salman Khan
This letter hereby certifies that Mr. Salman Khan was employed with Day to Day Logistics Inc. as an
AZ Long Haul Driver since January 2024 to May 2024.
He is a hard working & dedicated employee with a clean driving record. There are no records of any
dangerous driving actions, moving violation or general conduct violations while employed by Day to
Day Logistics Inc.
If you have any questions please call my direct line at 647-823-8921 or at my office line at 905-910-
1497 Ext-3134 / 3126 between the working hours of 8.30 am - 4.30 pm.
Sincerely,
Abdullah Raja
Director of Operations
Day to Day Logistics Inc.
Timeline
AZ Long Haul Driver
Day To Day Logistics Inc.
01.2024 - 05.2024
SECURITY GUARD
Logixx, Garda & Vista Security
05.2017 - 03.2024
CALL CENTER REPRESENTATIVE
SP Data, Pizza Pizza & Concentrix
09.2015 - 08.2020
Bachelor of Science - Kinesiology & Health Sciences
York University
High School Diploma -
Glendale Secondary School
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