Salman Imran
Cambridge,Canada
Summary
I'm a dedicated and results-driven professional with strong experience in supervising teams and providing exceptional customer service. Over the years, I've honed my skills in leading operations, managing schedules, and creating positive experiences for customers and employees alike. I thrive in fast-paced environments and am passionate about ensuring everything runs smoothly while keeping people happy. I'm excited about the opportunity to bring my leadership and customer-focused mindset to Indigo as a Valet Supervisor.
Overview
5
5
years of professional experience
Work History
Manager
Curry Delight Canada
, Canada
02.2022 - 11.2024
- supervised and managed day-to-day operations, making sure everything was organized, staff were scheduled, and customers were happy
- Personally handled customer questions and resolved issues to ensure everyone left with a positive impression
- Trained and supported team members, helping them deliver top-notch service and grow in their roles
- Followed health and safety guidelines and kept the workspace clean and well-maintained
Manager
Thies Pakistan
, Pakistan
05.2024 - 06.2024
- Took charge of improving operations and making sure customers were satisfied with their experiences
- Led the team to meet goals by providing clear direction and resolving challenges quickly and effectively
- Helped recruit and train new employees, ensuring they felt supported and ready to succeed
Manager
NK Exclusive
Karachi, Pakistan
06.2019 - 11.2021
- Oversaw store operations, including opening and closing, inventory checks, and ensuring smooth workflows
- Worked closely with staff to deliver a great customer experience and drive sales
- Kept the store clean, organized, and welcoming for customers
Education
Bachelor of Science - Computer Science
Memorial University of Newfoundland
NL, Canada12.2024
Skills
- Team leadership
- Operational Management
- Employee training
- Problem Solving and Conflict Resolution
- Customer relationship building
- Health and Safety Compliance
- Time Management and Organization
- Excellent communication skills
Volunteer Experience
- Student Volunteer Bureau (SVB), Memorial University, NL; Helped with community events and administrative tasks, ensuring everything ran smoothly.
- Student Leader, Memorial University, NL; Organized and led events and workshops to create a more inclusive and engaging campus environment., Partnered with university staff to address student concerns and improve the campus experience.
Languages
- English, Native
- Hindi, Highly Proficient
- Urdu, Native
Additional Qualifications
- Clean G Driver's License
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and related tools
- Experienced in maintaining sanitized and organized workspaces
References
References available upon request.
Timeline
Manager
Thies Pakistan
05.2024 - 06.2024
Manager
Curry Delight Canada
02.2022 - 11.2024
Manager
NK Exclusive
06.2019 - 11.2021
Bachelor of Science - Computer Science
Memorial University of Newfoundland
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