Salman Bhaiyat
Moncton,Canada
Summary
Adept in customer service and stock control, I significantly enhanced customer satisfaction and inventory efficiency at Greenfoot Energy Solutions. My expertise spans from technical proficiency in HVAC systems to exemplary problem-solving and communication skills, ensuring seamless operations and positive customer interactions.
Overview
3
3
years of professional experience
Work History
Parts Advisor
Greenfoot Energy Solutions
Moncton, New Brunswick
01.2024 - Current
- Customer Service: Delivering excellent customer service in both retail and technical environments, ensuring customer satisfaction and handling inquiries effectively.
- Attention to Detail: Accurate cash handling, warranty management, precise inventory counts, and adherence to safety protocols for propane filling and spill management.
- Organization: Maintaining clean and orderly workstations, overseeing parts inventory, and conducting opening and closing duties.
- Communication: Clear communication when assisting customers, processing warranties, and liaising with suppliers for parts procurement.
- Problem-Solving: Addressing customer issues promptly, managing warranty claims, and finding solutions for backorders or special parts requests.
- Technical Proficiency: Understanding and safely handling propane, familiarity with HVAC parts, and knowledge of inventory and ordering systems.
Gas Station Attendant
Canadian Tire Gas Station
Waterdown, Ontario
05.2022 - 01.2024
- Maintain Cleanliness: Keep the work station, pumps, store, and premises clean and orderly.
- Cash Handling: Accurately manage transactions and balance the register at the end of each shift.
- Propane and Stock: Safely fill propane, refill inventory, and organize stock.
- Spill Management: Clean gas and other spills following safety procedures.
- Opening/Closing: Perform opening and closing duties, securing the station and conducting checks.
- Customer Service: Provide excellent service, assisting customers with inquiries and concerns.
Education
Project Management - Management
Conestoga College
Kithchner, ON02.2024
Skills
- Customer Service
- Problem Solving
- Communication
- Order Processing
- Stock control
- Team collaboration
Languages
English, Intermediate
Languages
English
Full Professional
Timeline
Parts Advisor
Greenfoot Energy Solutions
01.2024 - Current
Gas Station Attendant
Canadian Tire Gas Station
05.2022 - 01.2024
Project Management - Management
Conestoga College
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