Salma Sohrabi
Toronto,Ontario
Overview
4
4
years of professional experience
Work History
Front Desk Coordinator
Remax Realtron Realty
08.2023 - Current
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Monitored inventory levels of office supplies, placing orders as needed to prevent shortages or delays.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Administrator
CHK - Canadian Home Kitchen Inc
05.2023 - 08.2023
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Entered and maintained departmental records in company database.
Account Manager
Arivano
05.2023 - 08.2023
- Developed tailored marketing strategies, resulting in enhanced brand visibility and increased customer engagement
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Negotiated contract terms and service agreements to meet sales quotas and adhere to client budget constraints.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Cashier
Browns Shoes
12.2022 - 05.2023
- Provided exceptional customer service and product assistance
- Maintained a clean and organized cashier station
- Monitored and restocked inventory at the checkout area
- Collaborated with sales team to resolve customer issues.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Sales Associate
HONEY
07.2022 - 12.2022
- Demonstrated strong product knowledge, assisting customers in selecting the perfect honey products to meet their preferences and needs
- Resolved concerns using strong communication and conflict management skills combined with expert sales abilities
- Created memorable customer experiences by offering personalized sales support.
Supervisor
BOMOU Bakery
12.2021 - 06.2022
- Supervised and trained barista team, ensuring excellent customer service in a high-volume coffee shop
- Maintained inventory, optimized stock levels, and prepared a variety of coffee beverages to meet customer preferences
- Implemented health and safety standards, ensuring a clean work environment for staff and customers
- Managed cash and transactions with accuracy, while providing constructive feedback to team members.
Supervisor
Booster Juice
04.2021 - 12.2021
- Supervised and mentored barista team, ensuring excellent customer service at a busy Booster Juice location
- Skillfully prepared a variety of smoothies and juices to maintain high-quality standards
- Managed inventory and collaborated with management on promotions, boosting sales and customer engagement
- Trained new employees in company procedures and health regulations
- Ensured a clean and hygienic work environment while handling cash transactions accurately.
Volunteer
Goodlife Fitness
09.2019 - 04.2020
- Sanitized high-touch surfaces and advised gym visitors of current safety protocols
- Restocked supplies and replenished linens to maintain gym standards
- Interacted positively with gym guests and maintained friendly, health-focused atmosphere
- Maintained current records of gym membership and account balances.
Education
No Degree - Marketing
York University
Toronto, ON09.2022
Skills
- Schedule management
- Client relationship management
- Customer needs assessment
- Accounting Systems and Software
- Strategic decision making
Languages
Farsi
Native or Bilingual
Timeline
Front Desk Coordinator
Remax Realtron Realty
08.2023 - Current
Administrator
CHK - Canadian Home Kitchen Inc
05.2023 - 08.2023
Account Manager
Arivano
05.2023 - 08.2023
Cashier
Browns Shoes
12.2022 - 05.2023
Sales Associate
HONEY
07.2022 - 12.2022
Supervisor
BOMOU Bakery
12.2021 - 06.2022
Supervisor
Booster Juice
04.2021 - 12.2021
Volunteer
Goodlife Fitness
09.2019 - 04.2020
No Degree - Marketing
York University
Similar Profiles
Thuy Vy HoangThuy Vy Hoang
Licensed Realtor at Remax Realtron RealtyLicensed Realtor at Remax Realtron Realty
Vy HoangVy Hoang
Licensed Realtor at Remax Realtron RealtyLicensed Realtor at Remax Realtron Realty
Brian TaylorBrian Taylor
Realtor at Remax Realtron and Main Street Realty IncRealtor at Remax Realtron and Main Street Realty Inc
Sabin MainaliSabin Mainali
Learning Ambassador at Amazon Delivery StationLearning Ambassador at Amazon Delivery Station
Moussa KeitaMoussa Keita
Sr, Bilingual IT Specialist/Applications Administrator at IAMGOLD CorporationSr, Bilingual IT Specialist/Applications Administrator at IAMGOLD Corporation