Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Volunteer Experience
Websites
Work Availability
Timeline
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Salma Ouardouz

Salma Ouardouz

Gatineau,Canada

Summary

Rational Analyst with 10 years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Junior Analyst (CO-OP)

Canadian Intellectual Property Office (CIPO)
09.2022 - 12.2022
  • Improved policy effectiveness by conducting comprehensive research and analysis on various issues.
  • Participated in 12 industry conferences and workshops as a subject matter expert to stay current on emerging trends in public policy analysis.
  • Developed approximately 30 data-driven policy recommendations for better decision-making and resource allocation.
  • Developed 15 policy briefs that summarized key findings from research activities, highlighting implications for future action and providing actionable recommendations for decision makers.
  • Streamlined processes and increased efficiency in policy development, implementation, and evaluation.

Junior Policy Analyst (CO-OP)

Indigenous Services Canada (ISC)
01.2022 - 04.2022
  • Supported approximately 25 senior analysts with ad-hoc data analysis requests, ensuring accurate results were delivered in a timely manner.
  • Participated in 10 special projects as assigned by senior leadership team members while maintaining core responsibilities as a Junior Analyst.
  • Provided administrative support to senior analysts and department professionals.
  • Generated monthly forecasting information to contribute to executive reports.
  • Monitored and reported approximately 20 financial discrepancies to senior analysts to maximize reporting efficiency.

People Greeter

Wal-Mart
10.2019 - 07.2020
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Acted as first point of contact for visiting clients and customers.
  • Fielded customer complaints and notified managers.
  • Assisted in event coordination efforts, supporting successful execution of in-store promotions or sales initiatives.
  • Assisted approximately 50 customers per day with special needs, ensuring a comfortable and inclusive shopping environment for all guests.

Education

Honors Bachelor of Social Science in Sociology -

University of Ottawa
Ottawa, Ontario
04.2024

College Diploma in Social Sciences - Social Sciences

Cegep Heritage
Gatineau, QC
06.2020

Skills

  • Microsoft Excel
  • Analytical Thinking
  • Data Analysis
  • Report Writing
  • Problem Solving
  • Team Collaboration
  • Time Management
  • Quantitative Research
  • Data Collection & Research
  • Documentation skills
  • Business intelligence tools

Certification

Horizons development program - University of Ottawa (2022, 2023)

Accomplishments

Kim Tysick Memorial Award, 06/01/20, Overcame certain challenges related to both my full-time studies and special disability. Preserved despite taking longer than the average number of years to complete my studies. Currently studying full-time at University as an undergraduate student., Gatineau, Quebec

Languages

English
Native or Bilingual
French
Limited Working

Volunteer Experience

  • Accounting Internship, Western Quebec School Board, Gatineau, Quebec, Canada, 04/01/15, Researched transactions and accounts to help fellow employees carry out accounting work, Filed and archived financial statement and accounting files, Prepared data and audit files for external audits, Monitored accounts payable and receivable statuses and delegated related tasks
  • Volunteer Work, Amnesty International, Ottawa, Ontario, Canada, 07/01/14, Prepared and delivered reports, recommendations, or alternatives addressing existing and potential risks, Verified programs met requirements for security and integrity of information, Reviewed and analyzed effectiveness and efficiency of existing systems, Assessed marketing strategies through trend analysis
  • Volunteer Work, Regional Association of West Quebecers (RAWQ), Aylmer, Quebec, Canada, 07/01/14, Performed database queries, compiled, and analyzed data and offered statistical analyses, Reviewed technical documentation to understand report development processes and procedures, Created reports, summarized business data for management review, Cleaned, categorized, and stored data in specific groups and sets

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Junior Analyst (CO-OP)

Canadian Intellectual Property Office (CIPO)
09.2022 - 12.2022

Junior Policy Analyst (CO-OP)

Indigenous Services Canada (ISC)
01.2022 - 04.2022

People Greeter

Wal-Mart
10.2019 - 07.2020

Honors Bachelor of Social Science in Sociology -

University of Ottawa

College Diploma in Social Sciences - Social Sciences

Cegep Heritage

Horizons development program - University of Ottawa (2022, 2023)

Salma Ouardouz