Summary
Overview
Work History
Education
Skills
Timeline
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Salma Mohammed

Etobicoke

Summary

Detail-oriented Human Resource professional with strong communication skills and experience in HR coordination, operations management, and talent acquisition. Adept at navigating fast-paced environments, ensuring legal compliance, and driving organizational success through precise and effective HR practices.

Overview

7
7
years of professional experience

Work History

Department Lead

FGL Sport Chek
02.2023 - Current


  • Employee Supervision and Training: Led and trained both new hires and existing staff, ensuring high performance, compliance with policies, and operational excellence.
  • Operational Management and Coordination: Directed daily operations, managed team schedules, coordinated cash operations, and aligned department projects with organizational goals.
  • Performance Monitoring and Compliance: Evaluated customer service, employee performance, and loss prevention, ensuring adherence to company standards and minimizing discrepancies.
  • Office Management and Support: Organized office procedures, maintained inventory, handled inquiries, and compiled data for reporting and decision-making.

Assistant Manager

Hallmark, Thor Square Cards
01.2018 - 01.2022


  • Boosted Sales and Customer Loyalty: Generated repeat business by delivering exceptional customer service and staying attuned to consumer preferences.
  • Led Team and Enhanced Development: Provided leadership and mentorship to staff, promoting professional growth, accountability, and performance.
  • Optimized Operations and Sales Strategies: Directed daily store operations, managed inventory, and implemented visual merchandising strategies to drive sales and meet objectives.
  • Managed Financial Accuracy and Recruitment: Monitored cash intake, reduced discrepancies, and supported recruitment and staff development through training and performance evaluations.

Education

Bachelor of Human Resource Management -

York University
Toronto, ON
12.2024

High School Diploma -

Silverthorn Collegiate Institute
Etobicoke, ON
06.2018

Skills

  • Staff Training
  • Team Management
  • Communication
  • Data Management
  • Organizational Skills
  • Operations Management

Timeline

Department Lead

FGL Sport Chek
02.2023 - Current

Assistant Manager

Hallmark, Thor Square Cards
01.2018 - 01.2022

Bachelor of Human Resource Management -

York University

High School Diploma -

Silverthorn Collegiate Institute

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Salma Mohammed