Salma Lozano
Fontana
Summary
Focused Correctional Officer offering reliable responsibility and commitment to safety and security. Current experience in inmate booking and processing. Certified in First Aid and CPR, and Livescan Tech. Comfortable monitoring inmate behavior to prevent crime, escape attempts and other dangerous activities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Jailer
Azusa Police Department
10.2024 - Current
- Ensured the well-being of inmates by monitoring their physical and mental health.
- Maintained jail security by performing frequent jail checks and inspecting each cell for contraband.
- Conducted pat downs and searches of inmates to prevent contraband from entering facility.
- Ensured cleanliness to maintain sanitation guidelines.
- Collaborated with fellow jailers to maintain order, by reducing any altercations through communication to resolve challenging situations.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Monitored surveillance cameras regularly to identify any potential safety hazards, violations, and inmates.
- Booking inmates with accurate records of inmates identification, behavior, charges, and incidents while also working alongside with officers and/or watch commanders.
- Fingerprinted inmates collecting data and livescan transactions.
- Daily update intake and the release of inmates on logbooks.
- Operated jail van to safely transport inmates to court.
- Responded to emergency situations and de-escalated hostile confrontations, typically language barrier situations.
- Responded to inquiries from inmates and/or other jails or bond agents.
- Enforced rules and regulations to maintain order among inmates while also providing guidance.
- Handling inmates property by properly securing them in safe kept drawers.
- Providing inmates with breakfast, lunch, and dinner and/or hygiene care necessities.
- Handled intake processing efficiently, ensuring all necessary paperwork was completed accurately and promptly.
Sales Associate
The Healing Shoppe
04.2024 - 10.2024
- Greeting and interacting with customers at the door and on the sales floor
- Assess customer’s needs and provide assistance while demonstrating knowledge of products and the services we offer
- Assist with inventory, including receiving and stocking while also keeping track of inventory
- Manage financial transactions, process payments, and refunds
- Designed displays, clean and dust selves daily
- Made flyers and signage for merchandise
- Document sales by creating or updating customer profile records
- Responding to customer calls, setting appointments, checking availability and handling customer concerns
- Resolving customer complaints, and answering questions in a professional manner
- Set up for classes and events
- Key holder
- Cash handler, ability to process POS system
Supply Chain
Nordstrom
03.2020 - 02.2024
- Possesses flexibility throughout the building, acquired knowledge in VAS and Returns Inspections
- Demonstrated high level of initiative and creativity while tackling difficult tasks, such as prioritizing certain orders and conducting tests to solve issues and implement efficient ways to process orders
- Managed supplies and collected reports, emails, and other written forms required by management
- Planning and coordinating the storage of workload throughout workplace
- Forecasting demand for products to ensure adequate inventory levels and prevent shortages or excess inventory
- Building and maintaining relationships with staff and management to ensure reliable and efficient supply chain operations
- Identifying opportunities to improve efficiency, reduce costs, and enhance performance throughout departments
- Identifying and mitigating risks that could disrupt the supply chain operations such as safety concerns and costs
- Implementing environmentally sustainable practices within departments, such as reducing waste and promoting ethical sourcing by removing plastic trash bins and replacing them with cardboard bins
Outbound Coordinator (Seasonal)
Amazon
01.2019 - 06.2019
- Offloading Delivery trucks transporting merchandise into the warehouse
- Arranging incoming deliveries in designated storage areas
- Performing warehouse duties using pallet jacks, cherry pickers, and forklifts
- Reading and deciphering work orders
- Locating and extracting merchandise from shelves and storage areas
- Confirming merchandise for damage, flaws, and irregularities
- Packing the merchandise for delivery and transporting the packed items into the delivery trucks
- Finalizing work orders and updating the database
Freight Handler
Walmart
03.2017 - 10.2018
- Handles and processes freight safely and correctly through the facility to the stores
- Loads, unloads, orders fills, packs, and processes freight in an accurate and timely manner
- Notifies management about damaged products
- Uses freight handling equipment safely and correctly
- Maintains a clean work environment to ensure safety and compliance
- Compliance with company policies, procedures, and standards of ethics and integrity
- Ensures freight quality and integrity
Customer Service Associate
Payless Shoe Source
06.2016 - 11.2016
- Manager on-duty training
- Training new associates and solving customer-related issues
- Key holder, opening and closing the store
- Reaching sales quotas consistently and obtaining at “Green level.”
- Cash handling
- Ringing up customers with a friendly and positive attitude
- Stocking products neatly and faced appropriately
- Pricing merchandise with correct and up-to-date information
- Consistently interacting with customers and assisting in sales
- Boosting marketing sales and promoting deals
- Retrieving products from the shelves and back storage areas
- Basic understanding of merchandise
Education
Chaffey College
Rancho Cucamonga, CAHigh School Degree - undefined
Gladstone High School
Azusa, CASkills
- Leadership Qualities
- Customer Service
- Computer Literacy
- Interpersonal Communications
- Attention to Detail
- Problem-solving
- Critical Thinking
- Fingerprint scanning
- First aid and CPR
- Multitasking
- Safety and security
- Mental resilience
COMMUNICATION
- I have implemented new methods to help transform the business structure and communicated with my team to expedite workflow and eliminate any issues necessary.
- I have greeted visitors, while also responding to questions and directing them to management staff.
- Cultivated interpersonal skills by building positive relationships with others.
LEADERSHIP
- Mentored and trained over twenty new hire employees in one setting and developed three staff employees while also foreseeing the department and making sure to explain goals and expectations to trainees.
- Supervised a team of twenty-five associates, providing guidance and feedback as needed.
- Led a department of four employees, as well as trained and mentored them in the cultural work environment.
Certification
- First Aid Certification - NationalCPRFoundation.
- CPR/AED Certification
- Livescan technician - LACRIS 2024
Languages
Spanish
Native or Bilingual
Timeline
Jailer
Azusa Police Department
10.2024 - Current
Sales Associate
The Healing Shoppe
04.2024 - 10.2024
Supply Chain
Nordstrom
03.2020 - 02.2024
Outbound Coordinator (Seasonal)
Amazon
01.2019 - 06.2019
Freight Handler
Walmart
03.2017 - 10.2018
Customer Service Associate
Payless Shoe Source
06.2016 - 11.2016
High School Degree - undefined
Gladstone High School
Chaffey College
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