Salma Faria
Regina
Summary
Energetic and positive individual with strong interpersonal and communication skills. Knowledgeable about operational procedures and customer service, bringing effective team coordination and training abilities. Capable of fostering productive work environment that enhances team performance.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's
Regina, SK
03.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Evaluated value of training programs to determine achievement of desired outcomes, applying necessary modifications.
Instructor [EYES, U of R]
University Of Regina, SK
University Of Regina
05.2022 - 04.2023
- Teach youth about STEM
- Answered questions related technology and programming
- Lead workshop and summer camp
- Tested students to assess progress and adapted learning plans in alignment with performance.
- Increased student participation via engaging lectures and assignments.
- Make activity related to STEM
- Visit the colony to give hand-on activity
- Boosted student performance by providing individualized support and targeted feedback.
- Improved student performance by defining clear goals and communicating performance metrics.
- Classroom management
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
Education
Bachelor of Science - Actuarial Science
University of Regina
Regina, SKHigher National Diploma - Aeronautical Engineering
United College of Aviation Science & Management
Dhaka, Bangladesh01.2021
Skills
- Flexible and Adaptable
- Time Management
- Problem Solving
- Workforce management
- Reliability and punctuality
- Attention to detail
- Multitasking Abilities
- Decision Making
- Communication
- Dependable and Responsible
- Task prioritization
- Microsoft Word
- Accuracy and attention to detail
- Customer Service-oriented
- Spreadsheet management
- Data integrity
Languages
English
Full Professional
Timeline
Instructor [EYES, U of R]
University Of Regina, SK
05.2022 - 04.2023
Crew Trainer
McDonald's
03.2022 - Current
Bachelor of Science - Actuarial Science
University of Regina
Higher National Diploma - Aeronautical Engineering
United College of Aviation Science & Management