Salma Delgado
Cathedral City
Summary
Administrative professional prepared for high-level support roles requiring discretion and efficiency. Proven track record in managing sensitive information and coordinating complex schedules. Known for strong collaboration skills and adaptability to changing needs, ensuring seamless office operations. Expertise in document management and maintaining confidentiality with utmost integrity.
Overview
8
8
years of professional experience
Work History
Confidential Secretary, Human Resources
Perris Union High School District
Perris, CA
08.2024 - Current
- Managed scheduling and calendar coordination for administrative staff, ensuring efficient time management.
- Facilitated communication between departments, streamlining information flow and enhancing collaboration.
- Organized and prioritized incoming correspondence, maintaining organized records for timely responses.
- Developed office procedures to improve workflow efficiency and support school operations effectively.
- Developed training materials to support employee development initiatives, improving knowledge retention.
- Supported HR team in policy review and updates, ensuring alignment with legal regulations and best practices.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Administrative Assistant
Vorwerk, LLC
Thousand Oaks, CA
08.2020 - 12.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated contracts as necessary for efficient retrieval when needed.
- Developed and updated spreadsheets and databases to track, analyze, and report on pending and executed company contracts
- Drafted and edited Company policies for Legal Department
- Managed filing system, entered data and completed other clerical tasks.
- Enhanced onboarding experience for new hires by creating comprehensive training programs and materials for the Legal Department.
- Assisted in identifying potential Company risks by conducting thorough risk assessments on Company's contracts.
Membership Clerk
Costco Wholesale
Goleta, CA
10.2022 - 06.2024
- Enhanced member satisfaction by promptly addressing inquiries and efficiently resolving issues.
- Processed membership applications, ensuring accurate data entry and timely updates in the database.
- Contributed to increased retention rates through consistent follow-up with members regarding renewals and payment processing.
- Assisted in marketing efforts for membership drives, through planning on-site marketing events.
- Trained new hires on membership processes, contributing to a cohesive team environment focused on excellent customer service.
Office Assistant
Blue Gardens Landscaping
Palm Desert, CA
01.2018 - 08.2020
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
Education
Master of Science - Business Administration
University of Redlands
Redlands, CA06.2026
MBA - Business Administration
University of Redlands
Redlands, CA06.2026
Skills
- Adaptability
- Multitasking capabilities
- Fast typing speed
- Task prioritization
- Customer service excellence
- Microsoft Office expertise
- Discretion and confidentiality
- Document preparation
- Strong organizational skills
Accomplishments
Employee of the Month - May 2023
(Costco Wholesale)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Confidential Secretary, Human Resources
Perris Union High School District
08.2024 - Current
Membership Clerk
Costco Wholesale
10.2022 - 06.2024
Administrative Assistant
Vorwerk, LLC
08.2020 - 12.2024
Office Assistant
Blue Gardens Landscaping
01.2018 - 08.2020
Master of Science - Business Administration
University of Redlands
MBA - Business Administration
University of Redlands
References
References available upon request.