Experienced administrative office clerk with a passion for learning and being a valuable team member. Eager to contribute my skills and excel within the company.
Overview
4
4
years of professional experience
Work History
Clinical Administrative Assistant
City Of Ottawa
04.2021 - 09.2021
Covid symptoms screening
Assisted patients with admission and discharge procedures
Maintained complete documentation for permanent records and auditing purposes.
Collaborated with healthcare professionals to maintain high-quality care across departments
Issued both digital and physical vaccination proof.
Administrative Receptionist
University Of Ottawa
04.2019 - 09.2022
Corresponded with clients through email, telephone
Collected payments and processed transactions
Routed incoming mail and messages to relevant personnel without delay.
Handle guests requirements from check-in through check-out
Oversaw and organized calendar to schedule reservations and monitor cancellations.
Resolved customer problems and complaints.
Labor Relations Administration Clerk
Human Resources
08.2022 - Current
Do research and benchmarking in various context such as labor negotiations and legal settlements
Analyze collective agreements used during bargaining process
Write meeting summaries
Manage recordkeeping system (archives)
Process and redirect requests to the appropriate audiences
Team Lead
Card Service Professionals
09.2021 - 05.2022
Conducted team training
Mentored team members to promote productivity, accuracy, and commitment to friendly service
Collaborated with managers to identify and address employee relations issues.
Education
BBA - Human Resources Management
University of Ottawa
Ottawa, ON
04.2024
Skills
Trilingual
Excellent organizational and time management skills