Summary
Overview
Work History
Education
Skills
Timeline
Generic

Salma Alami

Ottawa,ON

Summary

Experienced administrative office clerk with a passion for learning and being a valuable team member. Eager to contribute my skills and excel within the company.

Overview

4
4
years of professional experience

Work History

Clinical Administrative Assistant

City Of Ottawa
04.2021 - 09.2021
  • Covid symptoms screening
  • Assisted patients with admission and discharge procedures
  • Maintained complete documentation for permanent records and auditing purposes.
  • Collaborated with healthcare professionals to maintain high-quality care across departments
  • Issued both digital and physical vaccination proof.

Administrative Receptionist

University Of Ottawa
04.2019 - 09.2022
  • Corresponded with clients through email, telephone
  • Collected payments and processed transactions
  • Routed incoming mail and messages to relevant personnel without delay.
  • Handle guests requirements from check-in through check-out
  • Oversaw and organized calendar to schedule reservations and monitor cancellations.
  • Resolved customer problems and complaints.

Labor Relations Administration Clerk

Human Resources
08.2022 - Current
  • Do research and benchmarking in various context such as labor negotiations and legal settlements
  • Analyze collective agreements used during bargaining process
  • Write meeting summaries
  • Manage recordkeeping system (archives)
  • Process and redirect requests to the appropriate audiences

Team Lead

Card Service Professionals
09.2021 - 05.2022
  • Conducted team training
  • Mentored team members to promote productivity, accuracy, and commitment to friendly service
  • Collaborated with managers to identify and address employee relations issues.


Education

BBA - Human Resources Management

University of Ottawa
Ottawa, ON
04.2024

Skills

  • Trilingual
  • Excellent organizational and time management skills
  • High attention to detail and precision
  • Multitasking
  • Strong interpersonal and communication skills
  • Effective handling of stressful situations
  • Adaptation and quick-learning

Timeline

Labor Relations Administration Clerk

Human Resources
08.2022 - Current

Team Lead

Card Service Professionals
09.2021 - 05.2022

Clinical Administrative Assistant

City Of Ottawa
04.2021 - 09.2021

Administrative Receptionist

University Of Ottawa
04.2019 - 09.2022

BBA - Human Resources Management

University of Ottawa
Salma Alami