SALLY VU
Windsor,ON
Summary
Dependable assistant effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated, and knowledgeable about successful strategies for managing fast-paced work.
Overview
2
2
years of professional experience
Work History
Windsor Pet Hospital
Windsor, ON
03.2021 - Current
- Prepped animals for surgery, monitor and run anesthesia, performed dental care, and recovered animals after procedures
- Receptionist duties, answered multi-line phone, also did inventory and ordering for clinic on weekly basis. Managed over 20 customer calls per day.
- Checked patients in and out, verified patient records and recorded updates
- Work with restraining animals, and also assisting vet tech with all medical diagnosis, and bringing animals to veterinarian for checkups
- Consistently deliver top-quality customer service; prepare medicine and explain purpose and dosages, deliver discharge / post-surgical instructions, and provide support in euthanasia cases.
Shoppers Drug Mart
Windsor, ON
08.2020 - 11.2021
- Maintain customer service and checkout area for prompt and accurate processing of the customer's order
- Ensuring accurate exchange of money and balancing expenses of til
- Merchandise and maintain designated areas/stockroom duties
- Ensure loss prevention systems and procedures are performed according to guidelines
- Follow anti-theft and cleanliness procedures at discretion of supervising managers
- Shelving items on pick list and ensuring barcode match
- Accurately selling offline (scratch tickets) and online lottery tickets to customers of legal age, and effectively listening to customers' ticket orders.
Education
Undergraduate - Human Kinetics
University of Windsor, Windsor
Windsor, ON04.2024
High School Diploma -
Holy Names Catholic High School, Holy Names High School
Windsor, ON06.2020
Skills
- Skilled in patient relations
- Analytical and Critical Thinking
- Planning and Coordination
- Flexible and Adaptable
- Interpersonal Communication
- Good Telephone Etiquette
- Medical evaluation
- Proper Animal Restraint
- Post-surgical Monitoring
- Equipment Preparation
- Client Education
volunteer
06/2021 to 09/2021
Nguyen Chiropractic & Rehabilitation Centre Windsor, ON
Physical therapy volunteer
- Responsible for clinic upkeep in both patient and outpatient settings including sanitizing therapy rooms, changing bed sheets
- Effectively working with team members and clients to find workable solutions improved operations
07/2019 to 08/2019
Camp Cedarwin Essex, ON
Camp Counsellor
- Volunteered as a camp counselor for one season. Helped teach Vietnamese Eucharistic Youth Group with religious works, woodcraft, archery, canoeing and team building exercises.
- Assisted and coached 30+ children
- Used conflict resolution techniques and relationship building activities to reduce injuries and incidents between children ranging from age 4 –10
- Helped lead groups with 30+ children on canoeing and archery activities.
Timeline
Windsor Pet Hospital
03.2021 - Current
Shoppers Drug Mart
08.2020 - 11.2021
Undergraduate - Human Kinetics
University of Windsor, Windsor
High School Diploma -
Holy Names Catholic High School, Holy Names High School
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