Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sally Kim

Vancouver,BC

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bartender/Server

Bimini's Since1975
12.2024 - Current
  • Assisted with duties in re-opening a restaurant
  • Showed full capability in serving and bartending roles
  • Effectively took phone calls to receive reservations and guest requests
  • Prompt usage of new POS system TOAST with minimal training
  • Ensured all areas of business were meeting professional standards
  • Established customer relationships to promote business
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bar Manager/Bartender

The Reach Pub
08.2022 - 11.2024
  • Recruit, hire and train qualified bar staff
  • Provide performance feedback to staff
  • Handle Inventory and ordering
  • Create weekly staff schedules
  • Analyzed consumption trends to optimize product selection and minimize excess stock.
  • Closed out cash register and prepared cashier report at close of business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.

Bartender/Server

The Reach Pub
08.2021 - 11.2024
  • Outstanding customer service skills
  • Basic math skills and the ability to keep track of customer tabs
  • Familiarity with local liquor laws and the ability to enforce them
  • Training new employees
  • Ensuring compliance with federal, provincial or territorial liquor and food safety regulations
  • Cash-handling and end-of-day report duties including calculating sales and organizing receipts
  • Handle Inventory and ordering

High Limit Server

Hard Rock Casino
03.2019 - 10.2019
  • Balancing needs of all high limit guests simultaneously in a fast-paced environment
  • Built constructive first-name basis relationships with all high limit guests
  • Improved knowledge of multiple gaming areas to further enhance interactions with the high limit guests

Flex Server

Hard Rock Casino
05.2017 - 03.2019
  • Worked in all the different outlets of the F&B department, showing full capability to work to business needs
  • Extensive knowledge of all food and liquor served in all outlets of the department
  • Ability to work all shifts openly and efficiently (graveyards and early mornings)
  • Exceptional ability to adapt to multiple different outlets with minimal training

Buffet Hostess/Server

Hard Rock Casino
07.2016 - 05.2017
  • Accepted payment and helped with guests finding appropriate seating appropriate to their personal needs
  • Helped assign productive sections to meet all my co-workers' satisfactions
  • Served drinks and cleared tables in a timely and professional manner
  • Responsible for taking reservations for parties over the phone or in person

Server

Maple Sushi Japanese Restaurant
08.2014 - 08.2015
  • Responsible for all daily cash reports/floats
  • Managed all front of house operations independently
  • Assisted with business ideas based on customer feedback
  • Independently handled all customer service responsibilities including online management

Education

Certificate - Healthcare Assistant

Douglas College
Coquitlam, BC
10.2021

High School Diploma -

Gleneagle Secondary School
Coquitlam, BC
06.2013

Skills

  • Bartending
  • POS
  • Kronos
  • Restaurant Experience
  • Serving Experience
  • Strong multitasking
  • Team player attitude
  • Clear and effective communication
  • Outgoing personality
  • Responsible alcohol service
  • Payment processing

Certification

  • Serving It Right December2012 to Present
  • World Host March2012 to Present
  • Food Handler July2020 to July2025

Languages

English - Fluent
Korean - Fluent

Timeline

Bartender/Server

Bimini's Since1975
12.2024 - Current

Bar Manager/Bartender

The Reach Pub
08.2022 - 11.2024

Bartender/Server

The Reach Pub
08.2021 - 11.2024

High Limit Server

Hard Rock Casino
03.2019 - 10.2019

Flex Server

Hard Rock Casino
05.2017 - 03.2019

Buffet Hostess/Server

Hard Rock Casino
07.2016 - 05.2017

Server

Maple Sushi Japanese Restaurant
08.2014 - 08.2015

Certificate - Healthcare Assistant

Douglas College

High School Diploma -

Gleneagle Secondary School

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Sally Kim