Sally Hookimaw
Ottawa,Ontario
Summary
Adept at maintaining impeccable cleanliness standards, I enhanced client satisfaction at Minwaashin Lodge through expert deep cleaning and exceptional customer service. Leveraging skills in surface sanitation and effective communication, I consistently received positive feedback, contributing to a significant increase in repeat business. My proactive approach and ability to address urgent needs underscore my commitment to excellence in housekeeping.
Developed exceptional time-management and organizational skills in fast-paced, client-focused environment. Demonstrates expertise in maintaining cleanliness, attention to detail, and ensuring high standard of service. Looking to transition into new field, utilizing strong multitasking abilities and dedication to quality.
Professional cleaner with significant experience in maintaining cleanliness and order in various environments. Known for strong focus on collaboration and achieving results, adapting to changing needs seamlessly. Expertise includes thorough cleaning, organization, and attention to detail, complemented by reliable and trustworthy nature.
Experienced with deep cleaning techniques and efficient organization methods to create spotless and welcoming spaces. Utilizes effective cleaning products and equipment to ensure hygienic environments. Knowledge of time management and prioritization to complete tasks swiftly and thoroughly.
Well-organized House Cleaner with experience cleaning private residences and hotels. Valued for impeccable standards in maintaining sanitized and clean environments. Expert at using various cleaning tools and materials. Strong work ethic and commitment to quickly and correctly completing jobs.
Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
21
21
years of professional experience
Work History
House Cleaner
Minwaashin Lodge
02.2019 - 12.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Dusted picture frames and wall hangings with cloth.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Emptied trashcans and transported waste to collection areas.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Washed and put away kitchen dishes, utensils and glassware.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Changed bed linens and collected soiled linens for cleaning.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Verified cleanliness and organization of storage areas and carts.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Returned emptied garbage receptacles to proper locations.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Community Beautification Project
Picking up Small and Large Pieces of Garbage
07.1998 - 08.1998
- Improved sanitation levels within the community through proper disposal of waste materials collected during cleanups.
- Enhanced community aesthetics by participating in regular clean-up efforts and beautification projects.
- Collaborated with local organizations to organize community-wide clean-up events, resulting in increased volunteer participation.
- Contributed to a healthier environment by removing litter and debris from public spaces, parks, and streets.
Childcare
08.2019 - 12.2019
- Developed strong relationships with families, fostering trust and open communication about childcare needs.
- Enhanced overall safety of childcare environment by conducting regular safety checks and drills.
- Maintained tidy, clean, and sanitized childcare area to keep participants healthy and safe.
Education
Indigenous Food Skills Training Program
Northern College of Applied Arts And Technology
South Porcupine, NoneHigh School Diploma -
Francine J Secondary School
Kashechewan, Ontario.Courage To Soar ( Administration ) -
Willis College
Ottawa, ONSkills
- Cleaning and sanitization
- Housekeeping
- Bathroom sanitation
- Health and safety compliance
- Kitchen cleaning
- Deep cleaning expertise
- Window cleaning
- Clutter removal
- Childcare assistance
- Wall scrubbing
- Waste disposal
- Packing and unpacking
- Safe chemical handling
- Basic repairs
- Meal preparation
- Restocking supplies
- Surface disinfection
- Teamwork
- Vacuuming and sweeping
- Residential cleaning
- Mopping and sweeping
- Excellent oral and written communication
- Cleaning bathrooms
- Vacuuming
- Physically strong
- Exceptional communicator
- Sorting and washing laundry
- Ceiling fan cleaning
- Cleaning and organizing
- Basic maintenance
- Focused and detail-oriented
Languages
English
Limited Working
Timeline
Childcare
08.2019 - 12.2019
House Cleaner
Minwaashin Lodge
02.2019 - 12.2019
Community Beautification Project
Picking up Small and Large Pieces of Garbage
07.1998 - 08.1998
High School Diploma -
Francine J Secondary School
Courage To Soar ( Administration ) -
Willis College
Indigenous Food Skills Training Program
Northern College of Applied Arts And Technology
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