Sally ElZoul
London
Summary
As a Crew Trainer at McDonald's, PDI FOODS, I excelled in employee training and customer service, enhancing team performance and customer satisfaction. My proactive coaching significantly improved workplace efficiency and safety, demonstrating strong leadership and relationship management skills.
Overview
2
2
years of professional experience
Work History
Crew Trainer
Mcdonalds, PDI FOODS
04.2023 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
GED -
Fanshawe College
London, None06-2023
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Workplace Safety
- Coaching and Mentoring
- Team leadership and supervision
- Work Planning and Prioritization
- Relationship Management
- Staff Development
- Technical knowledge
- Sales expertise
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Crew Trainer
Mcdonalds, PDI FOODS
04.2023 - Current
GED -
Fanshawe College
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