Sally Coleman
server
Alton,ON
Summary
Results-focused Dining Room Supervisor experienced in dining service, bar operations, and guest support. Delivered smooth service and maintained high standards through effective team leadership, staff training, and shift coordination. Committed to enhancing guest experiences and resolving issues in fast-paced resort environments.
Overview
1
1
Language
2027
2027
years of professional experience
Work History
Server/Bartender
Hockley Valley Resort - Golf, Spa and Ski
2019 - Current
- Delivered attentive table service in resort dining areas, ensuring accurate food and beverage orders.
- Prepared cocktails, poured beverages, and maintained bar station cleanliness during high-volume service periods.
- Communicated menu details, daily specials, and allergen information to support informed guest choices.
- Processed guest transactions through POS systems, balancing cash, card, and room charges accurately.
Dining Room Supervisor
Millcroft Inn
2012 - 2019
- Supervised dining room service, ensuring smooth floor operations and consistent guest experience.
- Coordinated server assignments, table turns, and seating flow to maintain efficient service.
- Trained front-of-house staff on service standards, dining procedures, and guest interaction.
- Resolved guest concerns promptly, preserving service quality and supporting positive dining experiences.
- Monitored opening and closing procedures, including dining room readiness and station setup.
- Supported scheduling, shift coverage, and daily team coordination to maintain service continuity.
Education
Chislehurst And Sidcup Grammar School
London EnglandSkills
- Hospitality and guest service
- Customer service
- Adaptability
- Teamwork
- Collaborative teamwork
- POS system operation
- Positive demeanor
- Service-oriented
- Friendly and outgoing
- Consistent performance
Timeline
Server/Bartender
Hockley Valley Resort - Golf, Spa and Ski
2019 - Current
Dining Room Supervisor
Millcroft Inn
2012 - 2019
Chislehurst And Sidcup Grammar School