Summary
Overview
Work History
Education
Certification
References
Languages
Coursework
Timeline
Generic

SALLY AL-BANAA

Toronto,ON

Summary

CPSGT-certified Sleep Technician with over 7 years of experience in sleep apnea care, including CPAP/BiPAP setup, therapy monitoring, and patient education. Proven ability to support accurate diagnosis and long-term treatment success. Bilingual in Arabic and English, with strong communication skills and a patient-centered approach.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Sleep Technician

FPM Solutions: CPAP & Medical Devices
Toronto, ON
12.2020 - Current
  • Conduct sleep apnea screening and patient consultations based on CPSGT standards
  • Set up, troubleshoot, and manage CPAP/BiPAP devices
  • Analyze therapy compliance and patient outcomes using ResMed AirView & Philips CareOrchestrator
  • Score and interpret overnight sleep data in accordance with AASM guidelines
  • Educate patients on therapy, mask fitting, and ongoing support
  • Work closely with sleep physicians to ensure accurate diagnosis and care plans

Office Administrator

FPM Solutions: CPAP & Medical Devices
Toronto, ON
11.2017 - 12.2020
  • Managed financial records using QuickBooks and NetSuite, including invoicing, payment processing, and vendor reconciliation
  • Processed patient orders, insurance claims, and OHIP billing for sleep therapy services
  • Maintained medical inventory: stock control, ordering supplies.
  • Tracked expenses, reviewed supporting documents, and ensured timely payments and accruals
  • Supervised administrative team and enforced clinic compliance policies
  • Coordinated with suppliers and patients to ensure smooth operations and high service standards

Supply Admission Assistant

Peel District School Board
Toronto, ON
08.2016 - 10.2017
  • Creating, editing and submitting registration forms for newcomer students
  • Support and troubleshoot Data base & local developed web applications.
  • Log and document all troubleshoots into the system and classify them (Critical, Normal and low).
  • Working as interpreter to help teacher in completing newcomer student assessments
  • Filing and organizing documentations and registration forms as necessary

3D Artist & Help Desk Support.

Twinster Ltd
Toronto, ON
01.2015 - 07.2016
  • Record customer payments on a daily basis
  • Develop reports to digital aging and past due accounts for senior management
  • Scan 3D materials, sculpt & texture 3D shapes
  • Report money received and prepare deposits
  • Rebuild basic mesh for scanned objects & Make models ready for printing in 3D Printer

3D Artist (Modeler)

Rubicon Company
Jordan, Amman
06.2008 - 04.2014
  • Modeled environment, sets, props, and characters
  • Added models and props to level environment, creating UV mapping and making model ready to for texture
  • Distributed modeling tasks to work team members ensuring work was completed and achieved positive results
  • Worked closely with art director to produce interface graphics

Education

Bachelor's Degree - Information Technology (IT)

Princess Sumaya University For Technology / PSUT
Jordan
01.2009

Certification

CPSGT – Certified Polysomnographic Technician, BRPT – [2025]

STAR Self-Study Program – American Academy of Sleep Medicine (AASM)

Basic Life Support (BLS/CPR) – [2025]

References

AVAILABLE UPON REQUEST

Languages

English & Arabic (V. Good in reading, writing and speaking)

Coursework

  • AX2009, AX2012, D365 Finance & Operations
  • MS Office tools
  • Flash & Autodesk 3D Max

Timeline

Sleep Technician

FPM Solutions: CPAP & Medical Devices
12.2020 - Current

Office Administrator

FPM Solutions: CPAP & Medical Devices
11.2017 - 12.2020

Supply Admission Assistant

Peel District School Board
08.2016 - 10.2017

3D Artist & Help Desk Support.

Twinster Ltd
01.2015 - 07.2016

3D Artist (Modeler)

Rubicon Company
06.2008 - 04.2014

Bachelor's Degree - Information Technology (IT)

Princess Sumaya University For Technology / PSUT

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SALLY AL-BANAA