Sally Abdelgawad
St. John's,NL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Deli Clerk
Sobeys
09.2020 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Received food handler certificate.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
Food Service Worker
Mohamed Ali Restaurant
10.2019 - 12.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Kept register accurate through correct billing, payment processing, and cash management practices.
General Manager's Assistant
Logica Technologies
06.2016 - 07.2019
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Met regularly with staff to identify potential issues, assess and correct problems.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Collected and reported monthly expense variances and explanations. - Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Created and established check-in, stock-picking and shipping procedures.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and finalized contracts for our products and services deals with customers.
- Ensured projects and project milestones were completed on time and within budget.
- Volunteered to help with special projects of varying degrees of complexity.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Worked closely with UX and product teams to define visual and functional requirements.
- Devised site maps and mockups for designs based on proven methodologies and end-user feedback.
Sales Support Manager
Logica Technologies
03.2014 - 06.2016
- Prepared sales presentations for clients showing success and credibility of products.
- Preserved brand integrity by monitoring consistency and quality of marketing content.
- Monitored creation and production of marketing materials to ensure consistency, quality, and appropriateness
- Prepared proposals and provided information regarding terms of sales.
- Prepared periodic sales report showing potential sales and areas of proposed client base expansion
- Provided product information and data to sales and marketing.
- Communicated progress of monthly and quarterly initiatives to sales teams.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Monitoring & Control Officer
International Total Project Solutions (ITPS)
04.2013 - 07.2013
- Conducted periodic monitoring of project activities, including assessment of outputs and outcomes
- Reported the control results and deficiencies identified directly Manager and CEO.
- Reviewed documents and data to give accurate presentations and forecasts to upper management.
- Collected, arranged, and input information into database system.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Devised and implemented processes and procedures to streamline operations.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Generated reports detailing findings and recommendations.
Project Manager
International Total Project Solutions (ITPS)
07.2010 - 04.2013
- Managed and planned project timelines, ensuring weekly schedule updates, and implementation of project changes
- Reported progress to higher management, and communicated directives to respective teams/departments
- Collaborated with Construction Manager & Project Coordinator to verify requirements were met prior to project start
- Communicated regularly with accounting and procurement staff in relation to project management
- Coordinated and prepared technical and financial offers for bids
- Managed contracts and coordinated with sales and technical departments (Architectural / Interior design)
- Identified and resolved process problems and coordinated product shipping and deliveries
- Ensured timely completion of each trade, project milestones, and overall project schedule
- Studied blue prints in detail and coordinated sequence of trade work
- Maintained highly organized records and documents for quick reference.
- Planned, designed, and scheduled phases for large projects.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Prepared and submitted project invoices for review and approval.
- Managed projects from procurement to commission.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Tracked orders and notified customers of status or potential delays.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
Architect
International Total Project Solutions (ITPS)
07.2009 - 05.2010
- Refined conceptual designs into detailed plans by adding floor plans, elevations and section drawings.
- Performed complex architectural and design assignments, applying innovative architectural design concepts and advanced professional knowledge.
- Produced detailed drawings and specifications used by contractors and engineers to build projects.
- Attended team meetings to resolve technical and project issues and review project schedules.
- Completed comprehensive code compliance evaluations to scrutinize projects against established architectural criteria.
Junior Architect
Consafe Consultant Engineering Group
02.2008 - 07.2009
- Conducted architectural studies, developed designs/detailed concepts, and prepared reports and calculations
- Presented plans and documents to governing authorities for land use, zoning and permit approvals
- Coordinated each projects' special requirements and resolved anticipated problems or conflicts
- Coordinated between various contractors and members of project teams (HVAC / Plumbing / Structural / Electrical).
- Attended team meetings to resolve technical and project issues and review project schedules.
- Researched zoning laws and building codes to verify conformance with regulatory agencies.
- Coordinated with cross-functional teams to improve structure sustainability and design.
- Produced detailed drawings and specifications used by contractors and engineers to build projects.
Education
Master's Degree - Environmental Systems & Engineering Management
Memorial University of NL
St. John's, NL01.2021
Bachelor's Degree - Architectural Engineering
Cairo University
Cairo, Egypt01.2007
Skills
- Safe Food Handling Practices
- Interactive Communication Skills
- Strong Work Ethic
- POS System Operation
- Inventory Control
- Payroll Processing
- Adaptability
- Time management
Languages
English
Full Professional
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Deli Clerk
Sobeys
09.2020 - Current
Food Service Worker
Mohamed Ali Restaurant
10.2019 - 12.2021
General Manager's Assistant
Logica Technologies
06.2016 - 07.2019
Sales Support Manager
Logica Technologies
03.2014 - 06.2016
Monitoring & Control Officer
International Total Project Solutions (ITPS)
04.2013 - 07.2013
Project Manager
International Total Project Solutions (ITPS)
07.2010 - 04.2013
Architect
International Total Project Solutions (ITPS)
07.2009 - 05.2010
Junior Architect
Consafe Consultant Engineering Group
02.2008 - 07.2009
Master's Degree - Environmental Systems & Engineering Management
Memorial University of NL
Bachelor's Degree - Architectural Engineering
Cairo University
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