Summary
Overview
Work History
Education
Skills
Languages
Timeline
background-images

SALLAM SAYEH

Summary

Exceptional customer service Assistant Manager who consistently meets and exceeds productivity goals. Proven capacity to troubleshoot issues to resolve issues quickly. I maintain a high level of professionalism, patience, and efficiency to maximize customer dissatisfaction and increase customer loyalty. Committed to providing excellent customer service and making operational and procedural improvements.

Overview

10
10
years of professional experience

Work History

General Labourer

Hawk PD
01.2025 - 04.2025
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.

Assistant Manager/Sales

LA Fitness
12.2019 - 12.2024
  • Provided exceptional sales opportunities with a caring, friendly, patient, and persuasive attitude towards customers
  • Operated POS efficiently to satisfy customer's needs
  • Learned product description and key selling points quickly
  • Trained clients on a variety of strength training, cardiovascular exercises and stretching techniques
  • Designed specific workout systems for 30 individual clients based on performance ability

Security Guard

First Service Residential
09.2019 - 01.2021
  • Assured prompt and positive action on all resident complaints, questions, concerns, and suggestions with routine quality assurance follow ups
  • Inspected all common areas, stairwells parking garage and grounds daily for safety hazards that pose potential liability
  • Responded promptly and professionally to inquiries of homeowners, vendors, and property management personnel regarding services and building issues
  • Assisted with contractors to assure they are adhering to the construction rules

Certified Personal Trainer

Express Fitness
06.2019 - 09.2019
  • Talked to members of the gym about their goals and introduced to them our personal training packages
  • Advised clients about important safety concerns and demonstrated exercises or maneuvers as needed
  • Provided clients with safety, and reasonable exercise that they can perform in the gym as well as at home

Cashier Customer Service

International Clothing Company
04.2015 - 07.2018
  • Resolved customer complaints, guided them and provided relevant information
  • Dealt pleasantly with customers to ensure satisfaction
  • Greeted customers when entering or leaving establishment

Education

Fitness and Health Promotion - Health and Physical Education/Fitness

Humber College North Campus
Etobicoke
01.2019

Skills

  • Able to communicate with clients in a clear, easy-to-understand way to help them solve a problem and answer their questions
  • Demonstrates excellence and efficiency in writing, communication, data analysis, professional judgment, and knowledge of business principles
  • Proficient report writing and IT skills, including the ability to use Microsoft 365, G suite, Apple/macOS, Microsoft Windows and programming software

Languages

English: Native Proficiency
Moroccan Arabic: Native Proficiency

Timeline

General Labourer

Hawk PD
01.2025 - 04.2025

Assistant Manager/Sales

LA Fitness
12.2019 - 12.2024

Security Guard

First Service Residential
09.2019 - 01.2021

Certified Personal Trainer

Express Fitness
06.2019 - 09.2019

Cashier Customer Service

International Clothing Company
04.2015 - 07.2018

Fitness and Health Promotion - Health and Physical Education/Fitness

Humber College North Campus

Similar Profiles

CREATE PROFILE
SALLAM SAYEH