Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
5
5
years of professional experience
Work History
Room Attendant Specialist
Deerhurst Resort
11.2023 - Current
Inspected cleaned rooms and changed the status to clean.
Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
Received recognition for exceptional attention to detail while performing room inspections prior to guest arrival.
Supported fellow housekeeping staff with training on new processes, resulting in increased productivity levels across department.
Housekeeper
Deerhurst Resort
05.2022 - 10.2023
Performed deep cleaning duties such as shampooing carpets, polishing furniture, and steam cleaning upholstery
Cleaned guest rooms to a high standard and completed daily tasks within given deadlines
Maintained a detailed inventory of all cleaning supplies and equipment, ensuring the efficient use of resources and cost savings.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
General Labour
CSR
05.2022 - 04.2023
Performed repetitive assembly tasks using hand and power tools and automated equipment
Moved packed boxes and skids to the warehouse
Reported safety violence to the supervisor and helped to reduce accidents
Directed other new workers and taught them how things work.
Housekeeping Supervisor
Barahi Resort
11.2018 - 01.2020
Developed and conducted training programs for new and existing housekeeping staff
Implemented a system for tracking and resolving guest complaints in a timely manner
Inspected public areas and guest rooms to ensure they meet cleanliness standards
Recruited, interviewed, and hired housekeeping staff.