Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

SALINA SHABUDDIN

Etobicoke,Ontario

Summary

Results-driven Marketing Intern with hands-on experience in digital advertising, campaign planning, and customer service. Passionate about leveraging unique insights from the healthcare industry to create compelling marketing strategies. Proficient in MS Office, Canva, and digital advertising platforms.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Staples
Etobicoke
03.2022 - Current
  • Provide exceptional customer service and solutions to customer's print needs and to produce professionally finished products using the print and production equipment
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Worked with Business customers and understand how to work with them and identify their needs easily.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.

Assistant Manager

Royal Pharma 2011 LTD
Kampala
05.2023 - 08.2023
  • Managed financial records, ensuring accuracy and compliance
  • Oversaw employees, monitored attendance, and reported to the director
  • Leveraged in-depth knowledge of the healthcare industry to develop unique insights and innovative ideas

Temporary Help

Forever 21
12.2021 - 12.2021
  • Helped set up the new store, unload boxes, receive, open, and unpack merchandise and label merchandise with security tags
  • Inspected products for quality assurance purposes prior to stocking shelves.

Scratch Program Tutor

Scratch
Kampala
11.2020 - 11.2020
  • Demonstrated various teaching techniques to engage students in the learning process.
  • Developed lesson plans tailored to the needs of each student.
  • Assisted students in developing effective study habits and strategies for success in school.

Internship Student

Shoprite
05.2018 - 06.2018
  • Cashier - Operate the cash register, scan items, receive payment for goods or services, process money and/or card payments
  • Grocery clerk - stock shelves and organize displays, and assist customers

Education

Bachelor of Commerce - Business Technology Management

Humber College, Lakeshore
Etobicoke, ON
06-2025

High School Diploma -

Aga Khan High School
Kampala, Uganda
06-2021

High School Diploma -

Aga Khan School
Kampala, Uganda
06-2019

Skills

  • Digital Advertising
  • Campaign Planning
  • Social Media Management
  • Content Creation
  • Customer Relationship Management (CRM)
  • Team Collaboration
  • MS Office and Canva Proficiency
  • Photo and Video Editing
  • Leadership and Organizational Skills

Affiliations

  • ECD teacher (Sep 2016 - Aug 2021)- work alongside teachers, parents, children
    and management to plan, get resources and
    execute a lesson plan
  • BUI teacher (Nov 2018 - Nov 2022)- Religious class teacher for students aged 5-
    12, Telling stories of the past, crafts, and
    paintings to enhance learning

Accomplishments

  • Employee of the month (Staples - Oct 2023)
  • Staples Stars - Recognized in the Peer to Peer program

Certification

  • Certificate in Foundations of Digital Marketing and E-commerce
  • Certificate in Communication foundations

Languages

English
Native/ Bilingual
Hindi
Full Professional
Urdu
Professional
Gujarati
Limited
Punjabi
Limited
French
Elementary

References

References available upon request.

Timeline

Assistant Manager

Royal Pharma 2011 LTD
05.2023 - 08.2023

Customer Service Associate

Staples
03.2022 - Current

Temporary Help

Forever 21
12.2021 - 12.2021

Scratch Program Tutor

Scratch
11.2020 - 11.2020

Internship Student

Shoprite
05.2018 - 06.2018

Bachelor of Commerce - Business Technology Management

Humber College, Lakeshore

High School Diploma -

Aga Khan High School

High School Diploma -

Aga Khan School

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