Accomplished marketing professional with demonstrated success developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager talented in building teams and motivating personnel to new levels of performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Brand Manager - Ecommerce and Digital Marketing
Church & Dwight Canada
Mississauga, ON
11.2022 - Current
Translated brand strategies across Household (Arm & Hammer, OxiClean), OTC (Gravol, First Response), Personal Care (Hero, Batiste, Toppik, Viviscal, Trojan, Nair, Flawless) & Oral Care (Waterpik, TheraBreath, Orajel) into eCommerce roadmaps with optimized shopping experiences resulting in an increase of 48% YOY
Partnered with brand team on marketing plans to ensure omnichannel journeys are digitally optimized
Collaborated with development teams on Amazon and DTC digital shelf
Partnered with Marketing IT teams on email development using Salesforce Marketing Cloud
Led Amazon Corporate Scale Programs resulting in 494% ROAS and 1.8 M social impressions
Direct to Consumer Lead
Church & Dwight Canada
Mississauga, Ontario
11.2017 - Current
Developed and implemented Hair Care DTC go to market strategy including P&L management, sales forecasting, annual marketing & promotion plans, NPD, order management and operations
Managed external agencies on digital tactics such as Google paid search/AMS, paid social, SEO, conversion rate optimization and ratings and reviews
Collaborated with Marketing IT/US Digital team on UTM tracking, customer journey, Power BI, Google analytics, eCRM and audience builds using Salesforce Marketing Cloud
Created new selling strategies (subscribe and save, bundles, exclusives, etc.) to improve customer retention and worked with supply planners in US and CA to ensure proper inventory coverage
Worked with DTC support/web development teams on website content updates/optimization resulting in a 44% increase in conversions and 74% increase in transactions
Consulted brands on eCRM strategy and planning across the C&D portfolio
Consulted on Omnichannel customer programs across stakeholder groups and identify key learnings for optimization
Director of Sales and Marketing
Lifes2good Health and Beauty
Toronto, Ontario
01.2017 - 10.2017
Implemented a fully integrated digital, sales and marketing strategy to maximize brand equity, revenue and profit through FDM, The Shopping Channel, DTC and Professional channels
Developed and managed marketing & digital budgets (over $3 million) and performed post campaign analysis and strategy recommendations
Managed a team of 3 marketing/sales professionals
Guided PR effort with innovative media events/campaigns resulting in 18 million media impressions
Business Development of HCP and salon channel resulting in 20% sales increase
Sales and Marketing acquisition team lead for sale of Viviscal brand to Church and Dwight
Retail Director
Lifes2good Health and Beauty
Toronto, Ontario
10.2014 - 12.2016
Maximized profitable distribution of product portfolio through FDM channels
Collaborated with external distributor on identifying and closing distribution gaps and grew FDM (Shoppers Drug Mart, Loblaw, Rexall, PJC) channels by 60%
Managed the P&L of individual retail accounts to maintain and improve profit margins resulting in reduction of trade terms from 21% to 18%
Partnered with retail buyers and shopper marketing teams on programs resulting in 30% increase in sales
Attended and presented at key retail sales presentations (new product launches, annual program presentation)
Responsible for introducing new products into the Canadian market and identifying opportunities for line extensions, volume potential and pricing
Maternity leave coverage for Director of Sales and Marketing (January 2015-October 2015)
Marketing Manager
McCaughey Consumer Products
Burlington, Ontario
09.2012 - 09.2014
Managed a $10 million nail and beauty portfolio including Sensationail, Fuse, Nailene, Fing'rs, TRIM/Private Label Nail Accessories and licensed brands Revlon lashes/nails & Crayola nail/lip gloss kits
Collaborated with US supplier on SKU optimization, marketing mix, product launches/displays, space planning for National accounts (Shoppers Drug Mart, Rexall, Walmart)
Worked closely with the supplier/key account managers to ensure forecast deadlines were met, inventory was available and correct quantities were shipped to each account
Led cosmetic planogram relines by training/scheduling third party merchandisers, working with suppliers on graphics/fixtures by planogram.
Assistant Marketing Manager
McCaughey Consumer Products
Burlington, Ontario
06.2010 - 09.2012
Supported the private label/cosmetics division on launch of 200+ products under various categories (Cosmetics, OTC, Oral Care) and responsible for category research, competitive analysis and recommendations on pricing, volume potential
Supported private label manager on RFP's issued by retailers involving pricing, volumes, technical data, factory and products audits
Responsible for product submissions through retailer portals such as Vendor board and Retail Link
Created sales promotional material, sales presentations, coupon programs and in-store promotions
Assistant Marketing Manager
The Lornamead Group
Dubai, UAE
12.2007 - 12.2009
Supported marketing team on brand plans, packaging, product development and line extensions
Assisted in product development for a new perfume line which consisted of identifying competitors, fragrance testing and designing prototypes
Education
Honours Bachelor of Business Administration - Marketing
WILFRID LAURIER UNIVERSITY
Skills
Thought Leadership
Relationship Builder
Project Management
Brand-building strategies
Budget Development
International Marketing
Direct to Consumer Marketing
Marketing Channel Development
Campaign Performance Tracking
Digital Consumer Journey
Affiliations
Swimming: Regularly engage in swimming for fitness
Biking: Enjoy exploring scenic routes
Cooking: Passionate about experimenting with various cuisines and fresh ingredients
Traveling: Enthusiastic traveler with a thirst for cultural immersion and exploration. Dedicated to seeking out authentic experiences and meaningful connections with people from all walks of life. Traveled throughout Canada, US, Mexico, Caribbean Islands, North, East and South Africa, Mauritius, Italy, France, Spain, Portgual, England, Ireland, Thailand, India, Nepal, Australia, New Zealand, UAE, Oman, Qatar. Lived in Dubai, UAE.
Volunteering: Committed to community service through the Ismaili Council for Canada with active participation in initiatives such as new immigrant settlement, community engagement and social welfare
Accomplishments
Give It The Hammer Award at Church and Dwight for Brand Integration into Amazon
LEAP Conference Award at Church and Dwight for Amazon Power Portfolio Creation
Special Recognition Award at Church and Dwight for driving the Digital & eCommerce journey forward
Outstanding Product Innovation and Design from distributor ANB Canada
Certification
First Movr Digital IQ Leader Levels 1-3
Circus Street Digital Marketing Training
GAP Negotiation Training
Timeline
Brand Manager - Ecommerce and Digital Marketing
Church & Dwight Canada
11.2022 - Current
Direct to Consumer Lead
Church & Dwight Canada
11.2017 - Current
Director of Sales and Marketing
Lifes2good Health and Beauty
01.2017 - 10.2017
Retail Director
Lifes2good Health and Beauty
10.2014 - 12.2016
Marketing Manager
McCaughey Consumer Products
09.2012 - 09.2014
Assistant Marketing Manager
McCaughey Consumer Products
06.2010 - 09.2012
Assistant Marketing Manager
The Lornamead Group
12.2007 - 12.2009
Honours Bachelor of Business Administration - Marketing