Summary
Overview
Work History
Education
Skills
Certification
Websites
Availability
References
Timeline
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Salina Chaudhary

Sudbury,Canada

Summary

Dynamic customer service professional with a proven track record at Himalayan Bank, excelling in transaction processing and customer relationship management. Adept at fostering client satisfaction and promoting products, I leverage exceptional communication skills and organizational abilities to drive results and enhance customer experiences. Committed to achieving sales targets and maintaining high standards.

Overview

1
1
Certification

Work History

Customer Service Representative

Himalayan Bank
Gachhiya, Nepal
  • Processed daily transactions, including deposits, withdrawals, and bill payments with high accuracy.
  • Responded to customer inquiries, resolved concerns, and maintained a professional and friendly demeanor.
  • Promoted Bank products and services based on customer needs and preferences.
  • Ensured compliance with company policies and industry regulations.
  • Maintained a clean and organized work area and adhered to all safety and security guidelines.

Sales Associate

Sudbury Steam Cleaners
Sudbury, Canada
  • Demonstrated strong sales acumen by effectively promoting products and services to customers.
  • Provided personalized assistance and recommendations to clients, resulting in increased sales and customer retention.
  • Promoted products and services effectively to meet sales targets.
  • Collaborated with team members to achieve sales targets and uphold company standards.
  • Served an average of 50+ customers daily while maintaining a 95% satisfaction rate.
  • Processed transactions and maintained accurate inventory records, ensuring smooth day to day operations.
  • Contributed to the achievement of sales targets through effective communication and product knowledge.

Education

Diploma of Business Administration -

Cambrian College
Sudbury, Canada
01.2025

Skills

  • Exceptional customer service skills
  • Organizational abilities
  • Time management abilities
  • Verbal communication skills
  • Written communication skills
  • Office administration
  • Scheduling
  • Proficiency in the Microsoft Office Suite
  • Adaptability
  • Problem-solving skills
  • Cash handling
  • Transaction processing
  • Multitasking capabilities
  • Team player
  • Confidentiality
  • Discretion
  • Self-starter
  • Risk management
  • Startup Vision
  • Teamwork
  • Technology
  • Customer feedback
  • Community Engagement
  • Team collaboration
  • Inventory management
  • Product knowledge
  • Key holder experience
  • Customer RMA management
  • Customer relationship management (CRM)

Certification

Customer Service & Communication Training

Microsoft Office Specialist

Availability

Full-time availability, including day shifts, weekends, overtime, night shift, early morning, and morning hours.

References

References available upon request.

Timeline

Customer Service Representative

Himalayan Bank

Sales Associate

Sudbury Steam Cleaners

Diploma of Business Administration -

Cambrian College

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