Salina Bach
Fontana
Summary
Dynamic sales lead with expertise in customer service, team leadership, and performance monitoring. Experience in training associates and implementing successful sales strategies to drive revenue growth and hit sales goals.
Overview
4
4
years of professional experience
Work History
Sales Lead
Victoria's Secret & PINK
Ontario
02.2024 - Current
- Trained new associates on sales techniques and product knowledge effectively.
- Led team in delivering exceptional customer service and maintaining brand standards.
- Assisted in visual merchandising to enhance store presentation and appeal.
- Monitored sales performance, identifying improvement areas to enhance team effectiveness.
- Engaged customers by creating personalized shopping experiences and tailored product recommendations.
- Developed and implemented a sales strategy that successfully increased revenue.
Social Media Marketer
Kimchichic
10.2023 - 10.2024
- Analyzed audience engagement metrics to inform content strategies.
- Coordinated social media promotions aligned with marketing initiatives.
- Monitored industry trends to enhance brand visibility online.
- Developed creative ideas for content curation based on audience interests and preferences.
Shift Leader
Jack in the Box
Temecula
07.2022 - 01.2024
- Managed store operations during absence of Store Manager or Assistant Manager.
- Delegated tasks to employees while monitoring progress to ensure timely completion.
- Trained new employees to ensure effective integration into team.
- Resolved customer complaints and reported issues to senior management.
- Performed opening and closing procedures such as setting alarm systems, counting and logging money, and opening and closing the store.
Education
Some College (No Degree) -
Mt. San Jacinto College
San Jacinto, CASkills
- Sales analytics
- Social selling
- Upselling strategies
- Performance monitoring
- Team leadership
- Customer service
- POS system operations
- Cash handling
Timeline
Sales Lead
Victoria's Secret & PINK
02.2024 - Current
Social Media Marketer
Kimchichic
10.2023 - 10.2024
Shift Leader
Jack in the Box
07.2022 - 01.2024
Some College (No Degree) -
Mt. San Jacinto College