Salina Anastacio
Kingsville,Canada
Summary
Adaptable Business Manager successful at overseeing all aspects of business operation. Goal-driven leader, change manager and strategic problem solver. Knowledgeable about human resources, financial administration and inventory management.
Overview
7
7
years of professional experience
Work History
Business Services Manager
Seacliff Manor Retirement Home
02.2024 - Current
- Reviews and processes monthly resident rent and service invoices with Sage 50.
- Prepares financial, resident, and associate reports upon request.
- Maintains resident and associate administrative files.
- Is aware of, respects, and promotes the Residents’ Bill of Rights.
- Adheres to the policies of the community and understands the requirements of the Retirement Homes Act.
- Processes resident move-ins, discharges, and temporary absences on appropriate forms and lists.
- Answers questions of Residents and visitors
- Any and all other tasks, as assigned.
- Processed payroll information, including salary, deductions, bonuses, and vacation time, for over 50 employees through Payworks.
Administrative Assistant
Seacliff Manor Retirement Home
11.2021 - 01.2024
- Responsible for administrative tasks and filling in for the manager during an absence
- Ensuring maintenance to the home is completed on time, creating the shifts and schedules for staff
- Perform basic bookkeeping tasks such as invoicing and monitoring accounts receivable
- Responsible for overall administrative support to General Manager and Head Office
- Maintaining payroll information by collecting, calculating and entering data into Payworks
- Managing and monitoring all administration expenses and budgeting
- Training and developmental programs and procedures for staff
- Working side by side with unions in situations such as arbitrations
- Departmental goals, standards of performance, and policies and procedures
- Able to aid in community outreach, sales and marketing functions
- Evaluates staff performance to ensure efficiency and effectiveness and addresses any performance issues identified
Receptionist
Seacliff Manor Retirement Home
07.2019 - 11.2021
- Greet all visitors to the retirement home, answering questions and guiding them to proper location
- Sort and organize incoming mail on a daily basis
- Excellent telephone etiquette with good communication skills
- Possess sound working knowledge of office equipment such as copiers, fax machines, and printers
- Processing admissions, discharges, and temporary absences on proper forms
- Knowledge of basic computer applications such as MS Word, Excel and Web Browsing
Cashier
Food Basics
02.2019 - 09.2021
- Welcoming customers, answering questions, assist in locating items
- Operating cash registers, self-scanners and other electronics
- Balancing the cash register and generating reports for debit sales
- Accepting payments, making sure all prices and quantities are accurate and providing the customer a receipt after transaction
- Processing refunds and exchanges for customers
- Resolving complaints and concerns
Summer Counselor
WECDSB
06.2018 - 08.2018
- Working together with other camp counsellors to plan and coordinate activities
- Monitoring campers to ensure activities are done safely
- Maintains and cleans the camp facility at the end of the day
- Reporting incidents such as accidents to campers’ parents upon pick up time
- Promoting a fun and safe learning environment for campers
Education
Associate of Arts - Travel and Tourism
St Clair College
Windsor, ON06-2021
Skills
- Fluent in Portuguese
- Proficient with Microsoft Office (Word, PowerPoint, Excel, etc)
- Exceptional communication and organizational skills
- Financial management
- Sage 50 proficiency
- Payroll administration
- Budget management
- Communication skills
- Time management
- Administrative support
- Team leadership
References
References Available Upon Request
Timeline
Business Services Manager
Seacliff Manor Retirement Home
02.2024 - Current
Administrative Assistant
Seacliff Manor Retirement Home
11.2021 - 01.2024
Receptionist
Seacliff Manor Retirement Home
07.2019 - 11.2021
Cashier
Food Basics
02.2019 - 09.2021
Summer Counselor
WECDSB
06.2018 - 08.2018
Associate of Arts - Travel and Tourism
St Clair College
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