SALIM KIBLAWI
Summary
Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Petty Cash
11.2023 - Current
- Efficiently prepared and served a wide range of cocktails, beers, and other beverages to patrons in a high-volume setting.
- Demonstrated mastery in mixing cocktails, adhering to recipes, and ensuring consistency in taste and presentation.
- Provided exceptional customer service by engaging with guests, anticipating their needs, and delivering personalized experiences.
- Maintained cleanliness and organization of the bar area, including stocking supplies, cleaning glassware, and sanitizing surfaces.
- Collaborated with team members to ensure smooth operations during busy shifts, effectively managing customer flow and minimizing wait times.
- Implemented upselling techniques to promote featured drinks and increase sales revenue.
Barback
Honeycomb
10.2022 - 11.2023
- Assisted bartenders with preparation of ingredients, garnishes, and barware, contributing to efficient service delivery.
- Managed inventory levels of beverages and supplies, ensuring adequate stock levels to meet customer demand.
- Supported the bartender team in maintaining cleanliness and organization of the bar area, including washing glassware and restocking inventory.
- Provided friendly and attentive customer service, responding to guest inquiries and fulfilling drink orders accurately and promptly.
Technician
Dickson BBQs
07.2021 - Current
- Performed routine maintenance on barbecue for manufacturing operations.
Landscaping
Stay Green Landscaping
07.2020 - 11.2021
- Developed landscape skills and knowledge of installation.
- Learned planting and mulching techniques.
- Learned hands-on installing a natural stone walkway and patio.
- Developed pruning techniques for various shrubs and trees.
Brand Representative & Stock
Abercrombie & fitch
01.2017 - 01.2020
- Worked as a Hybrid, both BR and stock.
- Communicated successfully and clearly with clients to provide excellent customer service.
- Quickly became orientated with new sales, policies, and products on a regular basis.
- Contained expert knowledge of brand and merchandise to increase repeat customer sales.
- Emphasized company discounts and promotions.
- Processed and presented new merchandise efficiently to increase product on the sales floor.
Education
Bachelor of Arts - Graphic Design
George Brown College
Toronto, ON09.2023
High School Diploma -
AL KAMAL AMERICAN SCHOOL
Dubai, UAE05.2017
Skills
- Proficient in mixology and cocktail preparation
- Strong knowledge of beverage recipes and techniques
- Excellent customer service and communication skills
- Ability to thrive in a fast-paced, high-pressure environment
- Website graphics
- Illustration
- Bilingual
- Familiarity with POS systems and cash handling procedures
Certification
- Smart serve
- Cannsell
Additional Information
- portfolio: https://saleemak980.wixsite.com/ saportolio
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Bartender
Petty Cash
11.2023 - Current
Barback
Honeycomb
10.2022 - 11.2023
Technician
Dickson BBQs
07.2021 - Current
Landscaping
Stay Green Landscaping
07.2020 - 11.2021
Brand Representative & Stock
Abercrombie & fitch
01.2017 - 01.2020
Bachelor of Arts - Graphic Design
George Brown College
High School Diploma -
AL KAMAL AMERICAN SCHOOL
- Smart serve
- Cannsell
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